BSS: B2B & Wholesale Solution
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (854)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its extensive B2B features, including customizable price tables and volume discounts. They appreciate its flexibility, user-friendly interface, and support for both B2B and B2C operations. The responsive customer support team is praised for assisting with installation and troubleshooting. Regular updates enhance its functionality, making it a cost-effective alternative to Shopify Plus for wholesale solutions.
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The support team for this app is great! They really take the time to help you, highly recommend!
The pricing structure of this app forces you to pay for the highest tier just to get all of the most basic features you should have for B2B. The ability to provide customers with tax exempt status is basic in B2B but you cannot offer that unless you are on the highest paid plan.
Hopefully the devs see this review and adjust things, but based on the other reviews, it does not appear they will make any adjustments to the pricing tiers.
Hi there,
Thank you so much for taking the time to share your feedback.
I'm Mida, Team Leader from BSS Commerce. First of all, we’re truly sorry to hear that our pricing structure didn’t meet your expectations. We completely understand that features like tax-exempt status are essential for B2B businesses.
Just to share a bit of context — implementing the Tax Exemption feature involves ongoing costs on our end, particularly for integrating and maintaining third-party APIs that validate VAT numbers across different regions, especially for EU and other international compliance standards. That’s why this feature is currently included in our higher-tier plans.
That said, we truly value your input and understand how pricing can be a deal-breaker. While we haven’t had the chance to assist you yet, we’d really appreciate an opportunity to learn more about your needs and explore if there’s a better way we can support you.
If you’re open to it, please feel free to reach out to us at support-sbc@bsscommerce.com. We're happy to discuss in more detail and possibly find a better fit for your use case.
We genuinely hope you might consider revising your 1-star review — it means a lot to a small but passionate team like ours. Either way, thank you again for the constructive feedback — it's helping us shape the future of our app.
I had a great experience with BSS B2B Wholesale Solution, thanks to the excellent support from Jonas. He was incredibly helpful and went the extra mile to find solutions that fit my needs. His responsiveness and dedication made the process much smoother, and I truly appreciate his efforts. Highly recommend!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
This was our first time building a B2B Shopify store using the BSS B2B app, and while it was a learning curve at first, the live chat support team made the process so much smoother. Selina and Emma have been incredibly helpful, resolving our issues efficiently and providing excellent support every step of the way. We couldn’t recommend the app enough!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
Always very helpful and responsive. No hesitation to recommend. Thank you Jonas!
Support to get the app fit for our purpose has been amazing. Thanks to Hill and Team for going above and beyond.
Thanks so much for the great feedback! We’re glad you’re finding the features useful – and our support team will be thrilled to hear your kind words.
It's a very good app, but the best is their support team. Raymond and Nam D are the best of the best.
I am incredibly satisfied with the service from BSS Commerce and can confidently give them a well-deserved 5-star review!
From the very first interaction, everything went flawlessly. The team not only answered my questions quickly and professionally but also resolved the technical issues with my Shopify store effortlessly. The way they addressed the compatibility issues on the product pages demonstrates their expertise.
Customizing the price tables and optimizing their display—exactly as I requested—was executed with the utmost precision. They even exceeded my expectations by improving the aesthetics of the page, such as adjusting the spacing around the tables. Every request was taken seriously and fulfilled to my complete satisfaction.
I also truly appreciated their excellent communication. Whether through email or quick responses to questions, the team was always available and actively thought along with me to find solutions. This not only shows their professionalism but also their dedication to customer satisfaction.
One of the biggest advantages of BSS Commerce is that their solutions are perfect for webshops looking to focus on B2B sales. Their functionalities for volume discounts, price display (including and excluding VAT), and custom settings make it easy to serve both private and business customers. This makes them an ideal choice for entrepreneurs looking to expand their sales strategies.
I am extremely happy with the end result. Thanks to BSS Commerce, my webshop now runs more smoothly than ever, and I feel more confident in my online activities. I would not hesitate to recommend them to anyone looking for reliable, expert support for their e-commerce needs.
Thank you, BSS Commerce, you truly are the best!
Molto ben fatto. L'assistenza è super veloce e ti aiuta per ogni cosa.
Consigliatissimo!
Grazie mille per il tuo feedback così positivo! Siamo felicissimi che l’app ti piaccia e che il nostro team di supporto sia stato veloce ed efficace.
Siamo sempre qui per aiutarti – grazie ancora per la tua fiducia e per la raccomandazione! 😊
Good solution for B2B if you don't have Shopify Plus. Their customer care and devs help you with everything. Thank you.