Reviews (861)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing B2B operations with features like wholesale registration forms, tiered pricing, and customer-specific pricing management. It integrates seamlessly with Shopify, offers reliable performance, and is supported by a responsive customer service team. Regular updates maintain compatibility with Shopify, ensuring continued functionality and satisfaction.

June 22, 2022

BSS's B2B wholesale solution is fantastic, and I highly suggest it. The support is really amazing – Josephine- the one who supports me is really nice. I’m not going into detail regarding the BSS B2B wholesale solution because it has so many integration options. My advice is to just try contacting Josephine's help. Josephine was quite helpful in assisting me in finding solutions. She is incredibly efficient and exact in her work, as well as helpful and patient. The technician guy Nguyen Van Dong has fixed the issues really well and the complete customizing procedure took only a few days. My heartfelt gratitude goes out to Josephine and Nguyen Van Dong.

KrkcWholesale
China
3 days using the app
May 31, 2023

Excellent app. Excellent customer service. We had been using another slightly cheaper app, which did not work on all browsers, switched to B2B and after a little support, everything is great. Lots of features. Worth the extra!

BeadTin.com
United States
2 days using the app
BSS Commerce replied June 7, 2023

Thank you so much for your 5-star rating!

We're so happy to hear that our excellent app and customer service has been working well for you, giving you lots of features and being worth the extra.

We truly appreciate your support!

March 15, 2023

Thank you Emma for your support ! Your answer and indeas were accurate, meaningful and fast ! Happy to work with you

omerjmc
France
2 days using the app
BSS Commerce replied March 17, 2023

Thank you so much for your 5-star rating! Your constructive feedback and positive response are invaluable to our team. It is always a pleasure to have the chance to work with you.

September 13, 2023

Fantastic customer service, went above & beyond to help us get set up!

Lash Spell
United States
2 days using the app
BSS Commerce replied September 19, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 14, 2023

Joy and Staff are quick to response on my inquiry. What you see on the demo is what you get no hidden or what so ever. If you encounter some problem the staff is quick to solve or give you solution on it.

Would definitely recommend the app.

MesaWell
United States
2 days using the app
BSS Commerce replied June 15, 2023

Thank you so much for the 5 star rating!

We really appreciate your kind words, especially about how quick our staff is to respond to inquiries and how the demo accurately reflects our app's features. We're so glad that you're happy with the app and would recommend it!

Thank you again for your positive review.

August 10, 2023

Jennie and the BSS team have been an amazing support in getting us up and running. This is now our second store where we use this App and we have been nothing but satisfied.

PieceMaker UK
United Kingdom
2 days using the app
BSS Commerce replied August 18, 2023

Thank you so much for your rating!

We are delighted to have your support for both stores and we are glad that the BSS team has been able to provide you with excellent service. We will continue to strive for excellence and make sure our services remain outstanding.

Thank you again for your kind words.

October 27, 2023

This app is amazing! Very user friendly, many options, and great support!
I can recommend this app for everyone looking for a good B2B solution.

Frero Collective
United States
1 day using the app
September 15, 2023

I like their service and supports! Highly recommend to anyone who needs custom B2B solutions.
My support - Joy is very helpful and attentive. She solved my questions, helped with settings and able to customize my registration form too. The team is awesome! :)

TAKECARE AUTO PARTS
Malaysia
1 day using the app
BSS Commerce replied September 19, 2023

Thank you so much for your 5-star rating!

We are truly grateful that you value our service and support. It's fantastic that our agent was able to help you with your questions and to customize your registration form. We really appreciate that you think our team is awesome.

Thank you very much for your positive review.

July 1, 2021

Stephanie is very helpful. This app is great! I have tried many apps but this app is simple and does what I want.

lwcollectionb2b
Netherlands
1 day using the app
BSS Commerce replied August 24, 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

May 31, 2023

One of the best supports I have ever talked to.
Clear information
Screenshots
Screen recordings
Meetings
explaining

Thanks Jennie!

Sponsorshopen
Sweden
About 22 hours using the app
BSS Commerce replied June 7, 2023

We are extremely grateful for your 5-star rating and kind words!

We take great pride in our customer support and we are truly humbled to know that our efforts have been well received by you. It's wonderful to know that we have been able to offer you clear and helpful information. Your feedback has been invaluable!

Thank you very much!