BSS: B2B & Wholesale Solution
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (859)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its comprehensive B2B features, such as custom pricing and volume discounts, which are ideal for wholesale operations without needing Shopify Plus. Its customizable interface supports easy management of discount rules and product visibility, enhancing efficiency. The app's responsive customer support and regular updates are frequently praised, along with its multi-language capabilities, facilitating international business and aiding in expanding sales strategies to include both B2B and B2C markets.
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My highest Appreciation to the team, one of the best and timely support.
The understanding on the shopify and customer requirement is excellent.
I recommend this app 100% , you will not regret this decision.
They clearly know the boundaries and are focused on the area of expertise , if you need any additional feature beyond their scope would need an developer from your side to go around.
Thank you so much for your wonderful review and for your 5-star rating!
We are thrilled to hear that you appreciate our team's quick and excellent service, as well as our expertise in the Shopify platform. It's great to know that you'd recommend us and that you understand the boundary of our app.
Thank you again for the kind words!
June was very helpful and answered all my questions. The app is good to use and support is good. Many thanks
Thank you so much for your 5-star rating!
We are so happy to hear that our agent was very helpful and answered all your questions. We strive to make the app as user-friendly as possible and your positive review means a lot to us! Thank you again for your support!
We are still onboarding the app, but so far it is working very great and plug and play. Hoa Xuan Duong, Pham Le Minh Tri and Jonas has been helping setting up the app and system. Great features and flexibility! :-).
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
Excellent customer service!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
This app is amazing! Very user friendly, many options, and great support!
I can recommend this app for everyone looking for a good B2B solution.
Who can I speak to about the billing? I have been charged $50.00 when I deleted the app within the 14 day trial as it was too difficult to use - can someone please contact me to get the charge removed from my shopify bill thanks.
Hi there, this is Jonas from BSS Commerce. So sorry for the inconvenience that you faced.
However, kindly understand that this is subscription and according to the system, you will be charged if you step on Shopify billing cycle. In your case, you have already finished the trial and stepped on the first billing cycle.
Hopefully, you can reach us out at sales@bsscommerce.com so that we can assist much further and help you revise your experience!
Fantastic customer service and quick to look into all issues, highly recommend. Thank you Steph and Dimitri!
Thank you.
We hope that you will keep supporting our app in the long term.
Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.
Cheers!
I like their service and supports! Highly recommend to anyone who needs custom B2B solutions.
My support - Joy is very helpful and attentive. She solved my questions, helped with settings and able to customize my registration form too. The team is awesome! :)
Thank you so much for your 5-star rating!
We are truly grateful that you value our service and support. It's fantastic that our agent was able to help you with your questions and to customize your registration form. We really appreciate that you think our team is awesome.
Thank you very much for your positive review.
We look forward to customer service getting back to us so we can resolve the issue of being billed for months with no true usage because of setup issues and nothing but run-around, back-and-forth emails. I have even written them Whats App with no resolution. They tell me to use their knowledge base while on their most expensive plan, estimated to spend $1200.00 a year. We have been paying for months with no resolution. This company's customer service has not impressed us thus far, even if the tech is present.
Wij zijn nog maar net begonnen als B2B shop, hebben de support van de app al een aantal keren moeten raadplegen, maar telkens heel snel antwoord. Wij zijn heel tevreden van de customer support en van de app.
Thank you for your rating! We are very happy that you are satisfied with our customer support and the app. Thank you!