BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Reviews (859)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive B2B features, such as custom pricing and volume discounts, which are ideal for wholesale operations without needing Shopify Plus. Its customizable interface supports easy management of discount rules and product visibility, enhancing efficiency. The app's responsive customer support and regular updates are frequently praised, along with its multi-language capabilities, facilitating international business and aiding in expanding sales strategies to include both B2B and B2C markets.

Edited March 8, 2022

Nice app, full of features, well documented with a nice and reactive customer support (kudos to Emma ). Keep up the good job guys !

Love Beads By LR
France
About 18 hours using the app
BSS Commerce B2B replied March 8, 2022

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

May 20, 2024

top

Artepot
France
3 months using the app
BSS Commerce B2B replied May 22, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

August 23, 2023

They solved the problem of my integration in my store and your app works correctly, in addition, your app has gotten me many sales.
Excellent service!

Shyla | Conserva tu magia
Mexico
15 days using the app
BSS Commerce B2B replied August 31, 2023

Thank you for your rating!

We are thrilled to hear that our app has helped solve the integration problem in your store and has resulted in increased sales.

We're glad to have been of service!

August 1, 2023

From first glance it looked easy as if all you had to do was install these features. But in the end everything had to be manually done by Emma and her Team. To be fair though they were very quick to respond and fixed any bugs reported.
Early days yet but looks like it will be a good solution for us going forward

Budtender
Ireland
16 days using the app
BSS Commerce B2B replied August 7, 2023

Thank you for your feedback!

We are glad that you are enjoying our service. However, your feedback seems to be quite a positive one but then you left a 3-star review so something seems to be missing from our end which haven't met your satisfaction yet.

If you need any further support from our team, don't hesitate to let us know. Hopefully, our service and our app will help to revise your experience with us.

We always strive to keep our customers happy!

April 17, 2023

Overall good app. A bit complicated and pricey. Support is high quality if you need help with anything

Selective Micro Technologies
United States
12 days using the app
BSS Commerce B2B replied April 19, 2023

Thank you so much for your review! We really do appreciate it.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

July 21, 2023

Really good functionality, simple to set up. Emma and the team have been very helpful with any bugs that crop up. There's a couple of niggles with it where I think the app could be improved which I've suggested to the team - with these little improvements it's definitely a 5* app, and even without them it's still allowed us to move our B2B website from Magento 2 to Shopify!

Salon Promotions LTD
United Kingdom
11 days using the app
BSS Commerce B2B replied July 24, 2023

Thank you for your rating and kind words!

We appreciate your feedback on how we can make the app even better and have passed your suggestions to the team. We are happy to hear that you were able to move your B2B website from Magento 2 to Shopify and we are grateful for your support.

Again, thank you so much for your support.

Edited July 10, 2025

We recommend this app. Good support. They recently had the only option we needed and were not implemented.

Chefs' Island
Japan
About 2 months using the app
BSS Commerce B2B replied June 14, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

July 10, 2024

Great Help from staff and timely response

ShopVSC
United States
About 1 month using the app
BSS Commerce B2B replied July 15, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

September 16, 2021

We have been looking for an app that lets us do true wholesale with quantity breaks but also individual custom pricing for our clients. And this app is exactly what we needed. And the best we can manually create orders now in the backend for those customers who prefer to call in rather than place their order online.
Installation was easy and the support team is awesome in helping us making some specific adjustments for our needs. We could not be happier.

Tico Coffee Roasters
United States
About 5 hours using the app
BSS Commerce B2B replied September 16, 2021

Thank you for your kind words and we're happy that the app works per your requirement.

Please let us know at sales@bsscommerece.com if you need further support from our team.

We are all ears!

June 16, 2021

One of the worst experience here! The support is the worst, after 7 days waiting to get the app installed by the team they say that is not possible. Waste of time. I absolutely don't recommend!

EKOOK
United Kingdom
6 days using the app
BSS Commerce B2B replied June 16, 2021

Dear,

It's Steph from the team.

Firstly, please accept our apology for your experience. Our team tries the best to find a solution and it takes more time than expected because your prices are affected by another 3rd-party app and we need some time to look into how it works.

Truly, we never want to make a careless fix without considering all possible problems.

Hope you can sympathy with us!