Preorder, Back In Stock ‑ Stoq

Preorder, Back In Stock ‑ Stoq

Reviews (1,218)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective back-in-stock notifications and pre-order options, which significantly boost conversion rates. They appreciate the user-friendly interface, easy setup, and immediate restock alerts that enhance customer engagement. The app's reliable performance and seamless Shopify integration are also noted. Support is highlighted for being responsive and helpful through live chat, email, and direct calls, contributing to overall store performance and customer satisfaction.

November 5, 2024

We've been using this app for almost a year now and it's been seamlessly great. The support feature has been a great help especially with their very prompt and clear responses, which you don't always get nowadays. Nagaraj was very helpful answering any questions and offerings that Stoq has available! This app has made a successful difference in our conversion rate, as we have had numerous customers ask when products will be back, this makes it so much easier for us.

MATTHILDUR
United States
About 1 year using the app
October 29, 2024

I have used Shopify apps for over seven years now, and none of them has offered the level of support these guys provide. Also, the app is brilliant, very easy to use, and looks great!!! Keep up the good work, guys.

SDS WOMAN
United Kingdom
About 1 year using the app
Artos Software replied November 7, 2024

Thank you for your wonderful review! I'm glad we could help setup the preorder button on product page as well as quick buy popup. I wish you receive tons of preorders.

We're always here for you! :)

- Sneha / Merchant Success

October 30, 2024

Very impressed, great online support to help guide us through setting it up on our store. A 5-minute live chat was enough to get us onboard and working.... We have carried out a test and everything is working as we hoped for.

We are sure this app will give us the best chance of increasing our pre-orders and also improving the customers experience too. Highly recommended

Hampton Hobbies and Games
United Kingdom
Almost 3 years using the app
October 19, 2024

Give Nageraj a raise.

You know... anytime I have to message an app for support I never know what I'm going to get.

Sometimes it feels like they get excited saying no to me.

Nageraj was so friendly - even if he didn't help me I'd have given him 5 stars, but he successfully removed out "Add to Cart" button when a product is out of stock and replaced it with a notify alert.

Thank you!!

Sticks & Doodles
Canada
11 months using the app
Artos Software replied October 21, 2024

Thank you so much for the kind words in your review! I’m glad I could help replace the "Add to Cart" button with the "Notify Me" alert.

It really made my day to see you mention my name. It means a lot! If you ever need anything else, don’t hesitate to reach out. We are always here to help!

-Nagaraj / Technical Support Specialist

November 27, 2024

First time I contacted the support and I got so chocked because I currently only have the free plan so I couldn't expect much, but I received super fast and professional help from Nagaraj.

This literally made my day, HUGE thank you Nagaraj!

The Fluffy Tails
Sweden
About 1 month using the app
October 21, 2024

When I inquired via chat about advanced usage of the app, the support was very quick and easy to understand. Not only does the app function well, but the support team is always ready to help with any issues or questions. Highly recommended app!

UN-USELESS(アンユースレス)
Japan
9 months using the app
December 20, 2024

Easy to use app, easily allows me to setup pre-orders for my next music album. I messed up setting up my subscription plan, but they literally helped me correct my mistake within 5 minutes through the chat. No problems.

Stonehocker Merch
Canada
5 months using the app
Artos Software replied December 23, 2024

Thank you so much for taking the time to leave a review. Best of luck with your preorders.

Please feel free to reach out for anything, we're always here to help :)

-Anaam / Merchant Success Lead

December 20, 2024

Awesome support. Helped me create and add custom code. Very happy with the help and app.

Rebel Pastures
United States
5 months using the app
Artos Software replied December 23, 2024

Thank you for your kind review! I’m glad I could help you place the Preorder button in your collection and hide the Sold Out button as requested.

If there’s anything else you’d like assistance with, just let me know. We’re here to help!

-Nagaraj / Technical Support Specialist

November 18, 2024

We have been using the Stoq app for our Shopify store and are extremely satisfied with its performance. The app offers a comprehensive set of features that have significantly enhanced our store's functionality. The pricing is competitive, providing excellent value for the range of services offered.

One aspect to be aware of is the limit on pre-orders included in the plan. Exceeding this limit incurs a small additional fee per pre-order. While this was not initially clear to us, it has not detracted from the overall positive experience with the app.

The support team is outstanding, consistently providing prompt and effective assistance. They are receptive to user feedback, often incorporating suggestions into their development roadmap. Our interactions have even included discussions with the CEO, which were both insightful and productive.

Overall, Stoq is a fantastic app that delivers a great balance of functionality and affordability. We highly recommend it to other Shopify store owners.

Rymhart
Germany
21 days using the app
November 8, 2024

The best restocking application on Shopify. Customer service was very responsive and helped resolve all my problems. Sneha was a great help!

ColdCuts // HotWax
United Kingdom
About 2 years using the app
Artos Software replied November 12, 2024

Thank you for your wonderful review! I'm glad I could help setup the embedded form for 'Notify me' feature on your product page. We're glad to have you onboard for almost 2 years now. We wish you the best.

We're always here for you! <3

- Sneha / Merchant Success Team