Preorder, Back In Stock ‑ Stoq

Preorder, Back In Stock ‑ Stoq

Reviews (1,056)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its back-in-stock notifications and pre-order capabilities, noting its ease of setup and seamless integration with Shopify. It features customizable notification buttons and emails, aligning well with store branding, and efficiently manages large product volumes and stock changes. The support team is frequently praised for their responsiveness and effectiveness in addressing issues and making theme-specific customizations.

Edited December 18, 2021

Great free and helpful app, easy to customize a work with and last but not least amazing customer support! :)

Šaty a ty
Slovakia
18 minutes using the app
Artos Software replied December 24, 2021

Thank you so much for your review! I'm glad I could help you out every step of the way and that my app has created value for you!

Feel free to reach out to me if you have any concerns, questions, or feature requests!

Best Regards,
Kartik

August 24, 2023

Great app. Has all the functionality I was looking for. I had 1 hiccup where I wasn't having it show properly and Karthrik helped around midnight. Couldnt believe I got help that late. Couldnt ask for more than that!

The Consolidated Fish Farms Inc.
United States
14 minutes using the app
Edited June 4, 2023

Said to start chat for an instant reply. This didn't happen. Can't read the input fields as they are white text. Difficult to setup as requires quite a lot of optimisation. Also, I changed the email address from which customers would receive the emails (attempted several times), it said I would need to verify my email address and nothing arrived (even in spam). I do not recommend!

FOX & WOLF
Spain
36 minutes using the app
Artos Software replied June 4, 2023

Hey, there. Kartik here from Restock Rocket. First things first, sorry I couldn't respond to your message right away. I'm 1 person working full time on the app. Unfortunately, I had to step away for a bit to take my dog to the vet. That's why I couldn't answer right away. My bad.

I also want to apologise for the poor experience you had with the app. As I mentioned in my email, I'm looking into both issues right now. If you could reply to it so we can figure out what went wrong, I'd greatly appreciate it.

If there's anything I can do to help you get set up, please let me know! Every customer matters to me and rest assured that I'll make myself available as you need.

October 7, 2024

The Care Principle
Canada
About 1 month using the app
October 11, 2024

Compañía del Sol
Argentina
9 days using the app
Artos Software replied October 17, 2024

Thank you for taking the time to leave a review :)

Please reach out to us if you need anything, we're here to help!

-Anaam / Merchant Success Lead

October 14, 2024

Frillu
Egypt
6 days using the app
Artos Software replied October 24, 2024

Thank you so much for the five-star rating! We appreciate your support and are glad to have you with us.

If you ever have any questions or need assistance, feel free to reach out! We wish you the best.

- Sneha / Merchant Success

July 22, 2024

Urbanxtech
Spain
3 months using the app
October 26, 2024

leslunes.de
Germany
About 7 hours using the app
October 22, 2024

Pott'd UK
United Kingdom
About 6 hours using the app
July 2, 2024

Tenace
Spain
About 2 months using the app