Preorder, Back In Stock ‑ Stoq

Preorder, Back In Stock ‑ Stoq

Reviews (1,366)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting conversion rates with effective back-in-stock notifications and pre-order features. They appreciate its user-friendly setup, immediate notification system, and responsive customer support. The app's customization options and seamless integration with Shopify themes are also noted, enhancing store aesthetics and functionality. It's valued for detailed reporting and managing both pre-orders and back-in-stock alerts, improving sales and customer engagement.

June 5, 2024

We LOVE this app! So useful for all our restocking purposes, works seamlessly, offers lots of options for collecting contact information. The support team is the most helpful ever! They always address all the issues immediately and help us customize the app to our needs. 10/10, strongly recommend!

CoinsTV
United States
2 days using the app
December 28, 2023

Primero de todo, destaco la exquisita profesionalidad y servicio de atención al cliente con respuestas a las dudas planteadas muy eficientes y sobre todo rápidas. Soy el director de una web de venta de camisas exclusivas para hombre y mujer y a veces no tenemos disponibles todas las tallas, así que es muy importante para nosotros poder dar la posibilidad a nuestros clientes que les avisemos cuando una talla o modelo de camisa vuelve a estar en stock o disponible. App fácil de implementar y muy recomendable!!!

MOOSBY
Spain
6 days using the app
November 7, 2023

Quick replies from the support and helped out with my custom request. Recommended!

Uniretro
Israel
6 days using the app
June 27, 2024

After fighting with my email provider's back in stock feature for literal hours, I decided to try this app. Setup was smooth and within minutes, Adarsh helped me rearrange my buttons to be exactly how I wanted them.
10/10 - looking forward to using this app forever.

FantasySoapworks
Canada
About 16 hours using the app
July 21, 2024

I've tried other Shopify preorder apps, all of which were rather difficult to navigate, set-up and rendered no live assistance through chat or otherwise. Upon downloading Stoq, I ran into a snag and decided to give chat a try. Like most apps, I didn't expect a response especially on a Sunday morning before 9 a.m. However and to my unexpected but most delightful surprise, I received an immediate response!!! WOW! That alone spoke EXCELLENCE in Customer Service. The snag I ran into was my user error and I found Stoq not only to be the most user friendly and easier to navigate than all others but additional features to assist our store such as follow-up emails to our customers and more. It is very rare to say the least that I would take the time as I have none, much less write this much, if I had not been this impressed. Stoq excelled my expectations and was exactly what I was looking for. As mentioned, to have immediate customer service at my fingertips was priceless!

Mountain Attitude Designs™
United States
About 2 hours using the app
Artos Software replied July 23, 2024

Hi there! Thank you so much for taking the time to write such a detailed review, we truly appreciate it.

We aim to set our Merchants up for success and we're glad to hear that our round the clock support exceeded your expectations. Also, Sandesh the CEO himself was the one who helped you set up Preorders.

Please feel free to reach out for anything, we're always here to help :)

-Anaam / Merchant Success Lead

September 13, 2023

5 Stars
Great app, easy to install and is very effective for my online store.
Easily shows demand for any out of stock products and helps to keep customers.
Thank you

Australian Animal Oral Care
Australia
6 days using the app
April 16, 2024

Super easy to set up, fast and friendly customer service (Anaam was great) and the perfect free of charge plan for our business.

RH77 Haselbacher Cycling Wear
Austria
4 days using the app
May 13, 2024

Aplicación muy simple de usar y práctica!

Carpas Tribu
Chile
3 days using the app
March 6, 2024

Easy to install even on a customized theme. It seems to work as described and integrated seamlessly with my store theme. The free plan is useful for those of us with smaller/niche stores (thanks!)

Just make sure to go through all the settings and adjust to your liking. Note, specifically, that the app defaults to sending out four (4) reminders when a product is back in stock, which I found too aggressive. It's easy to change, though.

Neurochrome
Canada
5 days using the app
July 4, 2024

Great support

Houte
Australia
About 9 hours using the app
Artos Software replied July 8, 2024

Thank you for your review! Glad we could assist you. We're here to help anytime. :)

- Sneha / Merchant Success Lead