Preorder, Back In Stock ‑ Stoq
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,222)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effective back-in-stock notifications and pre-order options, which significantly boost conversion rates. They appreciate the user-friendly interface, easy setup, and immediate restock alerts that enhance customer engagement. The app's reliable performance and seamless Shopify integration are also noted. Support is highlighted for being responsive and helpful through live chat, email, and direct calls, contributing to overall store performance and customer satisfaction.
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Said to start chat for an instant reply. This didn't happen. Can't read the input fields as they are white text. Difficult to setup as requires quite a lot of optimisation. Also, I changed the email address from which customers would receive the emails (attempted several times), it said I would need to verify my email address and nothing arrived (even in spam). I do not recommend!
Hey, there. Kartik here from Restock Rocket. First things first, sorry I couldn't respond to your message right away. I'm 1 person working full time on the app. Unfortunately, I had to step away for a bit to take my dog to the vet. That's why I couldn't answer right away. My bad.
I also want to apologise for the poor experience you had with the app. As I mentioned in my email, I'm looking into both issues right now. If you could reply to it so we can figure out what went wrong, I'd greatly appreciate it.
If there's anything I can do to help you get set up, please let me know! Every customer matters to me and rest assured that I'll make myself available as you need.
Thank you so much for taking the time to leave a review :)
It was my pleasure to help you get up set up on an onboarding call. Please feel free to reach out for anything, we're always here to help.
-Anaam / Merchant Sucess Lead
Thank you for your review! I’m glad I could help with the pre-order design customization.
If you ever need any further assistance, feel free to reach out. We're always here to help!
-Nagaraj / Technical Support Specialist
Thank you so much for your review! I'm glad I could assist with modifying the Notify Me button to suit your needs.
If you have any other questions or need further help, just let me know. We’re here to help!
- Nagaraj / Technical Support Specialist
Thank you for taking the time to leave a review :)
Please reach out to us if you need anything, we're here to help!
-Anaam / Merchant Success Lead
Thank you so much for the five-star rating! We appreciate your support and are glad to have you with us.
If you ever have any questions or need assistance, feel free to reach out! We wish you the best.
- Sneha / Merchant Success
Thank you so much for the 5-star review! I'm glad we could assist you with configuring the app.
If you need any more help, don’t hesitate to reach out. We’re here to help!
-Nagaraj / Technical Support Specialist