Preorder, Back In Stock ‑ Stoq
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,089)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective back-in-stock notifications and pre-order management, noting a significant boost in sales and conversion rates. The app is praised for its easy installation, customizable notification buttons, and seamless integration with Shopify's POS, including SMS notifications and theme matching. Support is frequently highlighted for its prompt and attentive service, enhancing the app's value in inventory management and customer engagement.
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Live chat support is very efficient and usefull.
Thank you for your help setting up the application.
Thank you for the kind words in your review. We’re glad we could help you get started with the app and set you up for success by adding the Preorder button to your featured products :)
-Anaam / Merchant Success Lead
Great support. The app works. Very happy
Thank you so much for taking the time to write a review :) It was my pleasure to help you with the Preoder setup.
Please feel free to reach out for anything. We're always around to help!
-Anaam / Merchant Success Lead
They provided incredible support and managed to solve my issue VERY quickly! Great for pre-orders and simple to setup
I needed help with customization and Anaam was so helpful and took care of it right away! I'm very grateful, now my shop is even better than before!
Amazing support
They switched the plans without proper notice, so we oversold our products. We now have to contact each customer individually and cancel their order... What a mess
Hey there! Sandesh here. I'm one of the app's founders. Before anything, I want to say sorry for the trouble and mess you had to go through. I totally understand that it's not ideal, and nothing we can do may fix it. However, if there's anything we can do, please let me know.
I want to point out a couple of things if you don't mind -
1. We mentioned throughout the app that the beta is free from April 1 to June 30 and that plan limits will apply immediately after. During the beta, you were on the free plan.
2. The app sends usage emails at 80% and 100% usage about your plan limit. I can see that we sent the email notifications. We also have a 24-hour grace period before the app's preorder flows are disabled.
3. On the Free plan, we decided that it'd be better to let you continue earning sales than block them when you reach the plan limit.
Unfortunately, it looks like we got the third part wrong. As such, we're rolling out an update today to block sales if the free plan's plan limit is exceeded.
Once again, I'm truly sorry this happened. I've reached out to you on chat to share this message and to offer our help in any way we can to rectify this.
Thanks for using Stoq.
- Sandesh, CEO
We've been trying to find an app that will help us put our personal touch on preorder items, and Stoq just rocked our world. The customer support is also outstanding.
Thank you so much for your kind words! We're thrilled that our personal touch on the preorder items made a difference for you :)
If you need anything else, don't hesitate to reach out we're always here to help!
-Anaam / Merchant Success Lead
Great support on this app. We highly recommend it! The only thing it needs a bit more flexibility in regards to styling options and additional features, like taking partial payments or full payments on preorders. but i hear this maybe coming. overall a very good experience !
Great app and great support when you need to make customizations
Thank you so much for your review! I'm glad we could help you with customization of Notify me button to add an bell icon with the button. Feel free to let us know if you need any other help!
- Prarthana / Senior technical support specialist
Application au top, super service client