Preorder, Back In Stock ‑ Stoq
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,088)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective back-in-stock notifications and pre-order management, noting a significant boost in sales and conversion rates. The app is praised for its easy installation, customizable notification buttons, and seamless integration with Shopify's POS, including SMS notifications and theme matching. Support is frequently highlighted for its prompt and attentive service, enhancing the app's value in inventory management and customer engagement.
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Easy to use, great customer service!
So far so good! Got this app to just collect a waitlist of customers for a certain product. I was able to do this on their free trial but recently hopped on their subscription to offer sms notifications. Their customer service was quite unexpectedly great and they even fixed some things in the code to make the product page more visually appealing with their app! Great stuff, really only need to generate 1 sale to make it worth it and we already have 50 people on the waitlist. Tried figuring out a manual solution but it was going to cost too much and take too muc htime! Their app is Great stuff, worth the money.
I've tried other Shopify preorder apps, all of which were rather difficult to navigate, set-up and rendered no live assistance through chat or otherwise. Upon downloading Stoq, I ran into a snag and decided to give chat a try. Like most apps, I didn't expect a response especially on a Sunday morning before 9 a.m. However and to my unexpected but most delightful surprise, I received an immediate response!!! WOW! That alone spoke EXCELLENCE in Customer Service. The snag I ran into was my user error and I found Stoq not only to be the most user friendly and easier to navigate than all others but additional features to assist our store such as follow-up emails to our customers and more. It is very rare to say the least that I would take the time as I have none, much less write this much, if I had not been this impressed. Stoq excelled my expectations and was exactly what I was looking for. As mentioned, to have immediate customer service at my fingertips was priceless!
Hi there! Thank you so much for taking the time to write such a detailed review, we truly appreciate it.
We aim to set our Merchants up for success and we're glad to hear that our round the clock support exceeded your expectations. Also, Sandesh the CEO himself was the one who helped you set up Preorders.
Please feel free to reach out for anything, we're always here to help :)
-Anaam / Merchant Success Lead
Wow! Great customer service. They were so helpful getting everything set up!
Quick and great support. Hope to see more sales with the help of this app.
Thank you so much for the review! Glad i could help set up the app. You've a lovely collection of tags. I hope you recover tons of lost sales. I wish you the best for your store. :)
- Sneha / Merchant Success Lead
Fantastic app with quick and reliable support! The user experience is smooth, and any issues are promptly addressed by their efficient support team. Highly recommend!
Thank you so much for taking the time to leave a review :) I am glad that I was able to help you set up the back in stock button on the collection page.
Please reach out to us for anything, we're here to help!
-Anaam / Merchant Success Lead
Great support. Had a slight issue with my install and it was corrected immediately.
Super useful functionality and features! The customer support is incredibly helpful and responsive as well. Highly recommend this app for anyone looking for a simple & functional back-in-stock app.
Bin bislang sehr begeistert - simple Einrichtung, intuitive Benutzung. Beim Support habe ich schnell und freundlich Antworten auf Fragen erhalten.
Vielen Dank für Ihre wunderbare Bewertung! Ich freue mich, dass ich Ihnen bei der Einrichtung der Schaltfläche „Benachrichtigen“ auf Ihrer Produktseite helfen konnte. Du warst großartig! Ich wünsche Ihnen alles Gute für Ihren Shop.
Wir sind immer für Sie da! <3
- Sneha / Merchant Success Team
Very fast and helpful support team. Shashi had our issue fixed in minutes. Would highly recommend.