Preorder, Back In Stock ‑ Stoq

Preorder, Back In Stock ‑ Stoq

Reviews (1,109)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its "notify me when back in stock" feature, which boosts conversion rates and supports pre-order campaigns. It helps in inventory planning through customer demand insights and integrates seamlessly with Shopify. The support team is noted for their quick and effective responses, enhancing user experience. The app's reliable performance and immediate notification system significantly contribute to merchant satisfaction.

October 28, 2024

Always find it super easy to reach out for help. Fast reply times!

Earthwoven
New Zealand
4 months using the app
October 18, 2024

Support for this app was so quick and helpful! I worked with Anaam to get our DKIM authentication configured and they were super easy to work with and friendly. We solved the issue in under 10 minutes and I was able to continue setting up the rest of the app. All of the help center materials have been so clear and easy to follow, and I think that this is going to solve many of our restock notification needs! Thank you! :)

Wild Seed Project
United States
14 days using the app
Artos Software replied October 21, 2024

Thank you so much for taking the time to leave a review :) I'm glad that I was able to help you with the DKIM authentication so now your back in stock emails can be sent from your custom email address.

We've spent a lot of time on perfecting our help center articles and extremely happy to hear that it help you set up.

Please reach out to us for anything, we're here to help!

-Anaam / Merchant Success Lead

October 3, 2024

I searched for and tried multiple back in stock apps, and this one worked best for what we needed. It's easy to use and the reporting is done in a way that suits our company best. Also, from my initial experience, their service is great. I needed some assistance with setting part of it up - I contacted them, and Vishu was quick to help and very kind.

Aerostich
United States
13 days using the app
November 7, 2024

Great app. Used it for preorders and back in stock reminders. Had some bumps along the way setting it up but support responded instantly every time and followed up on the requests. Great service.

Wolf Moon
United States
4 months using the app
August 25, 2024

It is very easy to set up, and I have not encountered any issues so far. Can setup various pre-order collections, with ease and no heavy thinking or any coding required. It does what you want it to do and where you want it done. Can Highly recommend. The one thing that may be an issue is that you cannot say what it should do when the item count is reached, it keeps it on "continue selling when out of stock" there is no option to say what you want it to revert back to once the count of items is reached. As far as I can see.

Bracc Services
South Africa
About 1 month using the app
October 29, 2024

I am currently setting up my shop & wanted an option for customers to request out of stock items. It has been easy to customize the settings for the form & emails to match my brand.
Shashi was very helpful and quick to help reposition the "notify me" button to where I wanted it to appear on my item listing.

Speed River Studio
Canada
29 days using the app
August 22, 2024

I love the back in stock feature on this app! Recently tried to set up a preorder situation and was having some issues but Shashi was there to save the day. The customer service is beyond amazing and extremely helpful.

High Desert Sauce Co
United States
8 months using the app
Artos Software replied August 26, 2024

Thank you for the wonderful review! I’m thrilled to hear you love the back-in-stock feature. Shashi was really happy to help you out. We’re always here to ensure everything runs smoothly for you.

We wish you recover tons of lost sales. If you need anything else, just let us know! :)

- Sneha / Merchant Success

November 10, 2024

Awesome app that does exactly what you need it to and great support team. I was having an issue and they worked with me to fix it with great patience and professionalism. Thank you for making this app. Keep up the great work!

OTG Fresh
United States
14 days using the app
October 8, 2024

Great app, easy to use and definitely wins customers back. Customer service is great for any issues.

Beast Pharm
United Kingdom
About 1 year using the app
Artos Software replied October 11, 2024

Thank you for your kind words! We're thrilled to hear that you're enjoying the app and finding it easy to use! It’s great to know that it’s helping you win back customers.

If you ever need assistance, we're always here to help! :)

- Sneha / Merchant Success

September 16, 2024

This pre-order app works seamlessly and offers excellent customization options. The customer service is outstanding—helpful, attentive, and quick to respond. They're always willing to jump in and find solutions tailored to your needs. I was especially impressed when one of the app's founders personally worked on expanding one of their features due to my business need. Best preorder app I've found!

PR Running Hats
United States
16 days using the app