Preorder, Back In Stock ‑ Stoq

Preorder, Back In Stock ‑ Stoq

Reviews (1,218)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective back-in-stock notifications and pre-order options, which significantly boost conversion rates. They appreciate the user-friendly interface, easy setup, and immediate restock alerts that enhance customer engagement. The app's reliable performance and seamless Shopify integration are also noted. Support is highlighted for being responsive and helpful through live chat, email, and direct calls, contributing to overall store performance and customer satisfaction.

December 2, 2024

Outstanding App and Support!
The Stoq app quickly resolved all issues with customizing the theme we use. The integration was seamless, and the functionalities were exactly what we needed. I especially commend the support team for being extremely quick and efficient in addressing all our questions and problems. Highly recommended for anyone looking for a reliable app for Shopify!

3D Republika
Serbia
About 1 month using the app
Artos Software replied December 18, 2024

Thank you for the appreciative words! :) It was a pleasure to set up the theme according to your use case. I also got to learn new things about Shopify themes. I'm also very happy to learn that you're finding our service reliable and efficient.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!

-Vishu / Senior Technical Support Specialist

Edited November 4, 2024

I've only just installed this, but it seems amazing: super easy set-up and when I needed to change the location of the "Notify me" button, it was done within MINUTES! Incredible! Hopefully this app will help me grow my little store, at least the beginning is super promising. UPDATE! I had to come back and add to this initial review. I've had the app installed for a weekend now and I am BLOWN AWAY by how incredibly useful it is: I have received numerous "notify me when back in stock" alert sign-ups from customers, allowing me to see which products people truly want to buy AND I have successfully launched my first pre-order offer and received several pre-orders through it! This is probably the most useful app I have yet installed and it was incredibly easy to set up. So definitely a ten out of ten!

Luna & Lui
Finland
5 days using the app
November 15, 2024

Very helpful for back in stock alerts. Our customers are happy with it, so do we. The service is great!

Tortues-Rapides
France
12 months using the app
Artos Software replied November 22, 2024

Thank you so much for your review! We're glad to know that you find the app helpful for back in stock alerts. We wish you the best.

We're always here for you if you need anything else at all! :)

- Sneha / Merchant Success Team

December 3, 2024

Incredible support! I contacted them cause I needed to have the pre order button replaced. It took no longer then 5 minutes for Vishu to come back to me asking about the issue. I provided a single line explanation and within about 3 minutes he sent me a screenshot asking me if his solution satisfies me.
If all providers of Shopify extensions would be so quick my life would be much easier.
Many thanks Vishu!

Kinkysabine
Germany
6 days using the app
Artos Software replied December 18, 2024

Thank you for the kind words! :) It was a pleasure for me to help you and set things up for you.

And it makes me really happy to learn that you're satisfied with our service so far. We do strive to be your go to preorder / back in stock alerts app.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!

-Vishu / Senior Technical Support Specialist

September 17, 2024

The plugin speed load is fast, the technical support also helpful and fast response. The price also affordable with many features compare too others.

Hopefully they develop the feature payment, i think it will be great if it has had payment options for the customer. So for pre-order the customer able to choose full payment or with % down payment.

NovaSolo UK
United Kingdom
11 months using the app
Artos Software replied September 30, 2024

Thank you for your valuable feedback! We're glad to hear you're enjoying the fast loading speed and helpful support. Your suggestion for a payment feature is fantastic, and we appreciate your input as we continue to improve the app.

If you have any more ideas or need assistance, feel free to reach out! :)

- Sneha / Merchant Success

November 18, 2024

Downloaded in a panic as another app was unresponsive during a critical time and this app has been amazing! I had an issue setting it up but Sneha at support was so diligent and efficient. It was amazing to communicate with and get my pre-order product up. Thank you, Sneha!

Unndr
United Kingdom
About 1 month using the app
Artos Software replied November 22, 2024

Thank you for your wonderful review! I'm glad I could help setup preorders for you. I wish you the best for your store and hope you receive a large number of preorders.

We're always here if you need anything else at all! :)

- Sneha / Merchant Success

November 14, 2024

I've only used this app for about a week but already very impressed with their customer service. They were super helpful and fixed my issue right away. Easy to use too, great app.

TatorJo
United States
29 days using the app
October 31, 2024

We have used Stoq for many years on two different stores. They are always super helpful and making improvements to the app. We have seen it grow from simple back in stock alerts to a full fledged pre-order app. Well done and thank you for all your help!

Vintage Ice Hockey Canada
United States
24 days using the app
October 31, 2024

I installed this app and it's been super handy! The feature I was after was the back in stock alerts, but it offers much more. And everything just works perfectly!
Support is also a pleasure to chat with, and they are very fast to respond and resolve any issues.

PURE VENOM
United States
About 1 month using the app
September 30, 2024

Great app. The developers have added many new features very useful. The support team is amazing, Anaam is a nice person and she helps in any problem. Recommended without any doubt.

Cocowod
Spain
8 months using the app
Artos Software replied October 7, 2024

Hi there! Thank you so much for your kind words, you made my day :)

We're always here to help you out, anything you need. We hope you recover lots of sales with Stoq.

-Anaam / Merchant Success Lead