Preorder, Back In Stock ‑ Stoq

Preorder, Back In Stock ‑ Stoq

Reviews (1,485)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about product availability and enable pre-orders, boosting conversion rates. It features a user-friendly interface, easy setup, and customization options that integrate seamlessly with Shopify themes. The app's reliability and performance are supported by exceptional customer service, with a responsive team that assists with issues and customizations efficiently, often via live chat.

February 13, 2025

So far it is doing exactly what I need it to do. I was looking for something specifically that would allow me to limit the number of pre-orders at once, and this has that feature!

Dam Kids Ranch
United States
6 days using the app
December 16, 2024

Great app. Easy to use, support getting set up was phenomenal. Much better than the "Notify! Wait List" app, which is awful, with poor support.

If you are trying to make a decision between the two, I already tried to install both, and this one worked the best.

Duchess Cocktails
Canada
About 2 months using the app
Artos Software replied December 18, 2024

Thank you for the appreciative words! :) It was a pleasure for me set things up for you and answer your questions. We definitely strive to be your go to preorder and back in stock alerts app.

It also makes me very happy to make things easier, convenient and more accessible for you.We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!

-Vishu / Senior Technical Support Specialist

February 27, 2025

We have not used Stoq for that many weeks, but we can say is that from our initial experience, Stoq has been great in helping us managing our customer's expectations especially for sold out products.

We'll definitely have more to say when we use it longer but seems like we would be using this for the long run!

Grey Matter Coffee Werks
Brunei
5 days using the app
February 3, 2025

It was almost love at first sight: the product is so easy to use. The option to "customise everything" was the most important thing for us, as we're a premium fashion label, and visual aesthetics is very important. Had a small problem with how the pre-order button was displayed on our product page, and Anaam from the customer service team was so helpful and friendly. Highly recommend! Tan, Satori Berlin

Satori Berlin
Germany
6 days using the app
January 19, 2025

App installation was fairly straight forward, however I needed assistance installing the embedded form on the product pages, so I contacted the support team. Within minutes Nagaraj responded and quickly installed the embedded forms on the pages that I required them. Great customer support!

U.K MELANOBOOST
Australia
About 1 month using the app
Artos Software replied January 21, 2025

Thank you for your kind words! 😊 I'm delighted I could assist with setting up the embedded forms on your product pages and addressing your questions about back-in-stock alert emails. If you need any further help, we are always here to support you.

Nagaraj / Technical Support Specialist

February 26, 2025

The app works fine and customer support answers very fast, I recommend.

oneart.fr
France
10 months using the app
January 14, 2025

Stoq has been great to work with! While I haven’t had the chance to fully dive into using it yet, their support during setup has been incredible. The chat function is a game-changer—it pops up exactly when you hit a snag, making the process smooth and stress-free. They’ve truly nailed customer support!

TheDawgPack
United States
9 days using the app
Artos Software replied January 21, 2025

Thank you so much for the awesome review! :) It was a pleasure for me to help out and provide support. Happy to know that you find the ride so far smooth and stress-free. We're striving for it.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!

-Vishu / Senior Technical Support Specialist

February 3, 2025

Just downloaded the app and was super easy to install. I needed help with a couple of customizations and they were very fast and efficient in helping me. Thanks again!

SUN + SOUL SHOP
United States
About 1 month using the app
Edited February 26, 2025

Easy, nice-looking app and Shashi, Sheva and Vishy are very helpful and efficient with setup and customer service! I’m a Shopify noob with many questions and insecurities, and they always help me out quickly.

KNASK
Norway
29 days using the app
December 16, 2024

Simple setup with excellent customer service. We were searching for a solution that could handle multi-market inventory notifications. Stoq’s set up for this was intuitive and works flawlessly. Highly recommended.

Süti
United States
About 2 months using the app
Artos Software replied December 19, 2024

Thank you for your wonderful review! I'm glad we could help setup the app. We're glad you could test out our multi-market inventory feature that was launched recently to support Shopify Markets. We wish you the best for your journey with Stoq.

We're always here for you if there's anything else at all. :)

- Sneha / Merchant Success Team