Reviews (931)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its notification system that alerts customers about back-in-stock items, effectively boosting conversion rates. It also supports pre-order functionality, enhancing sales for upcoming products. The app is praised for its user-friendly interface and seamless Shopify integration, making it easy to set up and manage. Additionally, it offers excellent customer support, customization options, and valuable insights for inventory management. Merchants appreciate its cost-effectiveness, including a free trial and various plan options, making it accessible for different business sizes.

August 20, 2024

Great customer service!

Although embeds have some limitations, the Stoq-team never disappoint with their availability and problem-solving capabilites. Great app!

Thanks!

Livid
Norway
9 months using the app
August 25, 2024

It is very easy to set up, and I have not encountered any issues so far. Can setup various pre-order collections, with ease and no heavy thinking or any coding required. It does what you want it to do and where you want it done. Can Highly recommend. The one thing that may be an issue is that you cannot say what it should do when the item count is reached, it keeps it on "continue selling when out of stock" there is no option to say what you want it to revert back to once the count of items is reached. As far as I can see.

Bracc Services
South Africa
3 days using the app
August 7, 2024

Works great so far. I configured something wrong on a preorder and Shasi had it fixed within 3 minutes of contacting him.

Warlord - Men's Grooming Essentials
United States
9 months using the app
Artos Software replied August 8, 2024

Thank you so much for your review. We're glad we could quickly set up the preorder button for you. We're always here to help. I wish you the best. :)

- Sneha / Merchant Success

September 23, 2024

Stoq has multiple features and my favourite is the customer service. They are aways quick to respond and very helpful. Shashi is always a great help.

CHEEKY KIDS
Australia
3 months using the app
Artos Software replied September 30, 2024

Thank you for your kind words! We're glad to hear you're enjoying the multiple features of Stoq, and it's fantastic to know that our customer service has made a difference for you. Shashi and the team are always here to help, so if you need anything else, just let us know!

- Sneha / Merchant Success

September 8, 2024

It is a great app with fantastic support. We needed multiple customizations, and support was fast and eager to help. I highly recommend this app.

Andrew Pearce Bowls
United States
3 months using the app
September 7, 2024

Amazing customer support, got help with the set up as soon as I downloaded the app and just took a few minutes- Shashi was super helpful, so glad I chose this app and confident that if I have any other questions they would be able to help straight away, would definitely recommend!

amiminie
Sweden
4 days using the app
Artos Software replied September 30, 2024

Thank you for sharing your experience! We’re so happy to hear the setup process was quick and easy for you, and that Shashi was able to assist right away. It's awesome to know you feel confident moving forward with the app. We're always here if you need anything else! :)

- Sneha / Merchant Success

September 11, 2024

Great app & great experience with tech support. Would highly recommend.

Amanda Klein
United States
11 months using the app
August 21, 2024

Pre-orders and Back in stock alerts together is everything I wanted. Works great!

BASSHEADGarage
Croatia
6 months using the app
Artos Software replied August 26, 2024

Thanks for the great feedback! We're so glad to hear that the combo of pre-orders and back-in-stock alerts is exactly what you needed.

We wish you recover tons of lost sales and also get loads of preorders! We're always here if you need anything else at all. :)

- Sneha / Merchant Success

August 19, 2024

It was easy to set up for preorders without necessary features. I appreciate the super fast support. They are helpful even on weekends.

trime.sk
Czechia
About 1 month using the app
Artos Software replied August 21, 2024

Thank you so much for taking the time to leave a review. I'm glad my team was able to help you out with Preorders.

And yes, we have a 24/7 support system is place so we're always around to help, anything you need :)

-Anaam / Merchant Success Lead

August 6, 2024

Excellent customer support!
We just started testing this app and had a few questions and requirement from it and we got them all done really quick.

Sneha was just great in helping us. She was very quick in replying, understood all our requests and solved them ASAP.

Our experience until now is a 5 ⭐

Value Packers
Romania
16 days using the app
Artos Software replied August 8, 2024

Thank you so much for leaving a wonderful review! I'm so glad i could help you with setting up the preorder button on your store. I really loved the collection of lamps you offer (especially Winnie the Pooh). I wish you receive tons of preorders. We're always here to help! :)

-Sneha / Merchant Success