Preorder, Back In Stock ‑ Stoq

Preorder, Back In Stock ‑ Stoq

Reviews (1,218)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective back-in-stock notifications and pre-order options, which significantly boost conversion rates. They appreciate the user-friendly interface, easy setup, and immediate restock alerts that enhance customer engagement. The app's reliable performance and seamless Shopify integration are also noted. Support is highlighted for being responsive and helpful through live chat, email, and direct calls, contributing to overall store performance and customer satisfaction.

December 3, 2024

Great app! Works the way it should and the support team is extremely helpful. Lots of customization control so it looks like a native part of your theme.

Naos Kingdom
Chile
18 days using the app
Artos Software replied December 18, 2024

Thank you so much for your kind words. Glad to hear that we could customize the app to integrate seamlessly with your theme, we strive to make the buttons look like it's a part of your store.

Please feel free to reach out for anything, we're here to help :)

-Anaam / Merchant Success Lead

October 15, 2024

Easy to set up, easy to maintain and even easier to get great support from their team! This app has helped us to easily continue selling our best products quickly and easily! 5 stars!

The Urban Grape DC
United States
About 1 month using the app
Artos Software replied October 21, 2024

Thank you for the positive feedback! I'm happy that you found the app easy to use and that it was easier to get support.

I'm ecstatic to know that Stoq has helped boost sales of your amazing products

We wish you the best for your store and let us know if you need help with anything :)

-Vishu / Technical Support Specialist

October 28, 2024

Always find it super easy to reach out for help. Fast reply times!

Earthwoven
New Zealand
4 months using the app
September 25, 2024

This app his increased my conversion rate big time! I didn't realize how many orders I was missing out on by having items out of stock. Plus, when I get new inventory, the notifications go out immediately and people start buying! I had a small issue and tech support fixed it immediately via the live chat.

Charvonia Design
United States
4 months using the app
November 7, 2024

Great app. Used it for preorders and back in stock reminders. Had some bumps along the way setting it up but support responded instantly every time and followed up on the requests. Great service.

Wolf Moon
United States
4 months using the app
September 4, 2024

The app is super handy for anyone that is wanting to setup back in stock notifications, and has the right reporting to see both products in demand, and then ROI on the notifications.

Support reached out when I exceed my threshold to let me know, and I paid for the product immediately given how well it worked. They then helped me send the remaining notifications now that I was on the paid plan, and even offered to do it for me.

Platima Tinkers Shop
Australia
7 months using the app
Artos Software replied October 7, 2024

Thank you so much for taking the time to leave a review :)

I'm glad that the reports in our app have been helpful to your business, we hope you recover lots of sales with Stoq.

Best of luck!

-Anaam / Merchant Success Lead

December 5, 2024

Excellent customer service. The app didn't work out of the box on my product pages built with Gempages, but the support was instantly available to make the necessary changes to make it work! Highly recommend

curayou.com
Hong Kong SAR
15 days using the app
Artos Software replied December 19, 2024

Thank you for your wonderful review! I'm glad we could help setup the 'Notify me' button for your product pages built using Gempages. We wish you the best with Stoq. :)

We're always here for you if you need anything else at all.

- Sneha / Merchant Success Team

November 19, 2024

The app is great and does exactly what it advertises, and the back-end is easy to navigate. I had on onboarding call with Anaam from the Stoq team who was extremely helpful and went above and beyond to get my back-in-stock functionality set up and looking good on my website. Really impressed with the customer support. I would highly recommend Stoq.

Fri Period
United States
11 days using the app
Artos Software replied November 22, 2024

Thanks so much for the kind words in your review, I really appreciate it :)

It was my absolute pleasure to connect with you and help you get setup with Stoq. I love how you make woman's lives easier with your products.

Best of luck with your store, I hope you recover lots of sales with Stoq

--Anaam / Merchant Success Lead

December 10, 2024

Fantastic support from the Stoq team, and the app itself is easy to navigate and setup. We wanted to trial the back in stock feature before subscribing, and Sneha from the support was quick to respond and went above and beyond to help customise the buttons and colours to match our store branding.
Highly recommended and reasonably priced compared to similar apps in this segment. Thanks Stoq team.

Greenvyne
Australia
21 days using the app
Artos Software replied December 17, 2024

Thank you for your wonderful review! I'm glad to I could help setup the 'Notify me' button as well as customize it to match your store. It's great to know that you find the app pricing reasonable. We wish you the best for your store! :)

We're always here if you need anything else at all.

- Sneha / Merchant Success Team

October 18, 2024

Support for this app was so quick and helpful! I worked with Anaam to get our DKIM authentication configured and they were super easy to work with and friendly. We solved the issue in under 10 minutes and I was able to continue setting up the rest of the app. All of the help center materials have been so clear and easy to follow, and I think that this is going to solve many of our restock notification needs! Thank you! :)

Wild Seed Project
United States
14 days using the app
Artos Software replied October 21, 2024

Thank you so much for taking the time to leave a review :) I'm glad that I was able to help you with the DKIM authentication so now your back in stock emails can be sent from your custom email address.

We've spent a lot of time on perfecting our help center articles and extremely happy to hear that it help you set up.

Please reach out to us for anything, we're here to help!

-Anaam / Merchant Success Lead