Preorder, Back In Stock ‑ Stoq

Preorder, Back In Stock ‑ Stoq

Reviews (1,495)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about product availability and enable pre-orders, boosting conversion rates. It features a user-friendly interface, easy setup, and customization options that integrate seamlessly with Shopify themes. The app's reliability and performance are supported by exceptional customer service, with a responsive team that assists with issues and customizations efficiently, often via live chat.

December 16, 2024

Simple setup with excellent customer service. We were searching for a solution that could handle multi-market inventory notifications. Stoq’s set up for this was intuitive and works flawlessly. Highly recommended.

Süti
United States
About 2 months using the app
Artos Software replied December 19, 2024

Thank you for your wonderful review! I'm glad we could help setup the app. We're glad you could test out our multi-market inventory feature that was launched recently to support Shopify Markets. We wish you the best for your journey with Stoq.

We're always here for you if there's anything else at all. :)

- Sneha / Merchant Success Team

December 31, 2024

I have had a few small problems and Vishnu and his colleagues always helped me out! They are super quick and mega helpful! I can highly recommend Stoq!

THE FJORD HOUSE
Germany
2 months using the app
Artos Software replied January 15, 2025

Thank you so much for the kind words! :) I'm glad to learn that you're happy with the service. It was a pleasure to set things up according to your needs. Glad to know that you'd recommend us, we highly appreciate it.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!

-Vishu / Senior Technical Support Specialist

November 5, 2024

We've been using this app for almost a year now and it's been seamlessly great. The support feature has been a great help especially with their very prompt and clear responses, which you don't always get nowadays. Nagaraj was very helpful answering any questions and offerings that Stoq has available! This app has made a successful difference in our conversion rate, as we have had numerous customers ask when products will be back, this makes it so much easier for us.

MATTHILDUR
United States
About 1 year using the app
Artos Software replied January 2, 2025

Thank you so much for your wonderful review! I'm really glad to hear that the app has made such a positive impact on your conversion rate and that the support has been helpful. It’s great to know that the preorder features have been useful for you. If you need any further assistance, just let me know. We’re here to help!

Nagaraj / Technical Support Specialist

February 27, 2025

Really good customer service. Were very helpful when our template wouldn't work in klaviyo.

Wild Fawn Jewellery
United Kingdom
22 days using the app
Artos Software replied March 5, 2025

Thanks so much for the review! Super excited for the Klaviyo email feature and so glad we were able to help with setting up your back in stock email template.

Hit us up if you need anything else!

-- Sandesh / CEO

February 6, 2025

I’ve tested a lot of similar products. They all have issues. I’m thinking this will rise to the top based on their responsiveness and communication and implementation of input. Sticking with them as they perfect this app, which is working well. They are earning our loyalty.

NEW FOUND THREAD
United States
19 days using the app
February 7, 2025

Great app, great team, were more than happy to help me sort through an issue I was having ! Highly recommend for those in need of a preorder app

Blankpop LLC
United States
7 days using the app
February 3, 2025

Works as intended, it has paid for itself with the orders recovered. Support is top-notch, no complaints at all!

Emberton Imperial
United Kingdom
About 1 year using the app
Artos Software replied February 7, 2025

Thank you for your wonderful review! I'm glad I could assist you with your query on preorders. I wish you the best for your store.

If you ever face any issues/ queries about the app, please do feel free to reach out to us :)

- Sneha / Merchant Success Team

February 5, 2025

Just started using Stoq after downloading and uninstalling two other apps that didn't have the basic functionality I needed, such as only allocating which sold out stock I wanted to have the "notify me" button on. Not only has Stoq been able to do exactly what I need it to do for my business, but the team has been super helpful in changing stylistic elements to suit my needs at exceptional speed. Really happy so far and would highly recommend!

Four Corners Rugs
Australia
1 day using the app
Artos Software replied February 12, 2025

Thank you so much for your awesome review! :) It makes me happy to learn that you're satisfied with the service. It was a pleasure for me to set things up according to your needs. I'm delighted to know that you'd recommend us, we highly appreciate it.

We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!

-Vishu / Senior Technical Support Specialist

November 27, 2024

First time I contacted the support and I got so chocked because I currently only have the free plan so I couldn't expect much, but I received super fast and professional help from Nagaraj.

This literally made my day, HUGE thank you Nagaraj!

The Fluffy Tails
Sweden
About 1 month using the app
Artos Software replied January 17, 2025

Thank you so much for your amazing review! I'm glad I could assist you with placing the Notify Me button below the sold-out section and customizing the font to match your website. It’s always a pleasure to help!

If you need anything else, feel free to reach out, We're here to help!

Nagaraj / Technical Support Specialist

February 19, 2025

It's a huge upgrade on the previous app we were using and the support team is honestly the best we've come across anywhere. 5/5.

Mount Kiwi
New Zealand
About 1 month using the app