Preorder, Back In Stock ‑ Stoq
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,221)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effective back-in-stock notifications and pre-order options, which significantly boost conversion rates. They appreciate the user-friendly interface, easy setup, and immediate restock alerts that enhance customer engagement. The app's reliable performance and seamless Shopify integration are also noted. Support is highlighted for being responsive and helpful through live chat, email, and direct calls, contributing to overall store performance and customer satisfaction.
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Support for this app was so quick and helpful! I worked with Anaam to get our DKIM authentication configured and they were super easy to work with and friendly. We solved the issue in under 10 minutes and I was able to continue setting up the rest of the app. All of the help center materials have been so clear and easy to follow, and I think that this is going to solve many of our restock notification needs! Thank you! :)
Thank you so much for taking the time to leave a review :) I'm glad that I was able to help you with the DKIM authentication so now your back in stock emails can be sent from your custom email address.
We've spent a lot of time on perfecting our help center articles and extremely happy to hear that it help you set up.
Please reach out to us for anything, we're here to help!
-Anaam / Merchant Success Lead
Great resource! Support team replied to me quickly and assisted when I contacted them.
Thank you for the wonderful review! I’m glad I could help with the Notify Me button. It’s great to hear that the free plan is helpful as you’re getting started.
If you need anything else, just let me know. We’re here to help!
- Nagaraj / Technical Support Specialist
The app itself is easy enough to use and understand
Although it would be good if you can create templates and copy them for time saving.
It would be good if it could also have selective emails, and not send out emails for every "pre-order" you create.
The app on notify unfortunately doesn't send a "thank you for registering" e-mail, for those who register to "wishlist" items.
In general, the app mostly works as you'd expect, and if you need extra help, the team are very efficient and do their best to resolve issues, going as far as thinking outside of the box, or doing extra work behind the scenes.
The app is good but if the aforementioned features could be added, it would make the app even better.
Vishu was a great help in setting up my design with the Back in Stock button so thank you. The app seems to be very easy to use and navigate. Hoping it leads to more sales in the future but will have to wait and see.
Thank you for the appreciative words! :)
It makes really happy to learn that you're finding our app easy to use. it was a pleasure to help and set things up for you. We do strive to be your go to preorder / back in stock alerts app.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!
- Vishu / Senior Technical Support Specialist
Not just a great app, but also has a great response team to help you when you need it most! Sneha at Stoq helped me learn how to use the new Preorder Button for my store! It works exactly how I want it to! You can customize a preorder email and the buttons on your website, special preorder discounts, etc. Thank you Sneha for your help!
I'm really happy I took a chance on this app! It's doing exactly what I wanted it to for my website and for my customers!
Thank you so much for your kind words! I’m really happy I could help you get the Preorder Button set up just the way you wanted. It’s awesome to hear it’s working perfectly for your store and customers.
I wish you receive tons of preorders. If you ever need anything else, don’t hesitate to reach out—we're always here to help. :)
- Sneha / Merchant Success
Used the message function when we had a button problem, and we had the quickest response and resolution. Love that there is always someone online to chat with.
Thank you for the kind words! :) It was my pleasure to help and set things up for you. I'm happy to learn that you find our service quick and responsive.
We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist
Easy to use and works well.
Be careful when using with the SparkLayer B2B app. It might not work for B2B customers
The app is working perfectly for my use case, and the support team is incredible. They've worked with me to ensure the app works despite needing additional customizations to my theme. They consulted me through the solution and were able to get everything working great.
Thank you so much for taking the time to leave a review and for your kind words :)
So glad that we were able to help you get the Preorder feature set up on the different pages of your store.
Feel free to reach out for anything else, we're always here to help. Wishing you the best of luck.
-Anaam / Merchant Success Lead
Customer support is fantastic. Had a few minor fixes when I set up the app, pretty user friendly. Would recommend.
Thank you for the great review! I’m happy I could help fix the hidden Add to Cart button, align the Preorder disclaimer, and set up the shipping date to display on your product page.
It’s wonderful to hear you found the app user-friendly too! If you need any more assistance, feel free to reach out. We’re here to help!
-Nagaraj / Technical Support Specialist
I searched for and tried multiple back in stock apps, and this one worked best for what we needed. It's easy to use and the reporting is done in a way that suits our company best. Also, from my initial experience, their service is great. I needed some assistance with setting part of it up - I contacted them, and Vishu was quick to help and very kind.