Preorder, Back In Stock ‑ Stoq
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,221)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its effective back-in-stock notifications and pre-order options, which significantly boost conversion rates. They appreciate the user-friendly interface, easy setup, and immediate restock alerts that enhance customer engagement. The app's reliable performance and seamless Shopify integration are also noted. Support is highlighted for being responsive and helpful through live chat, email, and direct calls, contributing to overall store performance and customer satisfaction.
Refine
-
By rating
At the moment the application is working very well, I even had difficulty configuring it and with a lot of patience, Shashi has done very well and left everything working correctly. Thanks a lot.
Thank you for your review! I'm thrilled to hear that the app is working well for you. It's fantastic that Shashi could assist you with the configuration patiently and effectively. If you need any more help or have questions in the future, don’t hesitate to reach out. We’re here for you! :)
- Sneha / Merchant Success
Fast and helpful support! Back in stock alerts works great now.
Used this for our first preorder and it worked great, takes a little time to get everything configured and tested but the app helps guide you through everything.
Love the out of stock notifications as well. The app tags every preorder which you can use to route them through a different import process. Would be nice if the app set a metafield storing the pre order date.
Pain Points,
- There's no way to currently export all of the pre orders within the app, I had to do this via filtering with Matrixify. The app developer is building out new features and it would be nice to be able to do that.
- You can't customize the location of the back in stock button via the theme editor, their team has to do this for you.
Does what it says it does! With excellent, speedy and personal support. A no-brainer.
Thank you so much for the kind words in your review and for using our app for over a year :)
Hoping you like our preorder feature as much as the back in stock.
Thanks for believing is us. Best of luck with everything
-Anaam / Merchant Success Lead
Very happy with the Preorder and Back in Stock functions of the app.
The customer service team has always been helpful and very fast to respond.
Thank you for sharing your experience! I’m glad I could assist you with adjusting the Preorder badge on your homepage and collection page, and explain how the preorder confirmation email works.
It’s great to hear you’re happy with the Preorder and Back in Stock features!
If you need any more help, just let me know. We’re here to help!
-Nagaraj / Technical Support Specialist
Sneha is the best! Quickly help me to solve my issue. Thanks for the support!!
Thank you for your review! I'm glad I could setup the 'Notify me' button on your product page and customize it to match your theme. I wish you recover lots of lost sales with Stoq.
If you need anything at any time, we're here for you! :)
- Sneha / Merchant Success Team
Incredible app with the best customer service. The 2 times I had some questions with getting things set up, Nagaraj came to the rescue and solved my problems. My last problem had nothing to do with their app and he still took the time to solve my issue. The pre-order and notify features work flawlessly, highly recommend to anyone looking for a good pre-order or notify me app when you run out of stock!
Thank you so much for the amazing review! It was a pleasure helping you with the pre-order setup and fixing the shipping settings.
I’m glad to hear the pre-order and notify features are working flawlessly for you! I truly appreciate your recommendation.
If you ever need anything else, we're always here to help!
-Nagaraj / Technical Support Specialist
Great app, easy to use and definitely wins customers back. Customer service is great for any issues.
Thank you for your kind words! We're thrilled to hear that you're enjoying the app and finding it easy to use! It’s great to know that it’s helping you win back customers.
If you ever need assistance, we're always here to help! :)
- Sneha / Merchant Success
I just installed the app but I'm using the Inform me only now.
Have to do some pre-work for the Pre-Order functionality first.
The installation was easy and straight forward and in the case of adjusting the button, Nagaraj from your support team has been a great help!
Looking forward to activating the Pre-Order function as well.
Hopefully, it's working as smoothly as I expect it.
Thanks!
Thank you for sharing your experience! I’m glad I could help you get the Preorder and Notify Me buttons set up smoothly.
If you need any further assistance as you explore the app, just let me know. We’re here to help!
- Nagaraj / Technical Support Specialist
Unbelievable Customer Service on this app! Nagaraj Was able to customize a few things in just a few minutes after I signed up and embedded the app on my site the whole process was so swift.
Thank you for taking the time to leave a review and for the kind words in your review :) Great to hear that Nagaraj was able to help you with the setup
Feel free to reach out for anything, we're always around to help. Best of luck with everything.
-Anaam / Merchant Success Lead