Preorder, Back In Stock ‑ Stoq

Preorder, Back In Stock ‑ Stoq

Reviews (1,046)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its back-in-stock notifications and pre-order capabilities, which significantly boost conversion rates and sales potential. It's praised for its easy setup, no coding requirement, and customizable features that integrate seamlessly with various store themes. The app includes SMS and email notifications, enhancing customer engagement. Merchants appreciate the free trial offer and the exceptional customer support available via live chat, email, and calls, even during off-hours and weekends. Continuous updates based on merchant feedback ensure the app remains effective and user-friendly.

August 20, 2024

Great customer service!

Although embeds have some limitations, the Stoq-team never disappoint with their availability and problem-solving capabilites. Great app!

Thanks!

Livid
Norway
9 months using the app
September 7, 2024

Amazing customer support, got help with the set up as soon as I downloaded the app and just took a few minutes- Shashi was super helpful, so glad I chose this app and confident that if I have any other questions they would be able to help straight away, would definitely recommend!

amiminie
Sweden
4 days using the app
Artos Software replied September 30, 2024

Thank you for sharing your experience! We’re so happy to hear the setup process was quick and easy for you, and that Shashi was able to assist right away. It's awesome to know you feel confident moving forward with the app. We're always here if you need anything else! :)

- Sneha / Merchant Success

October 22, 2024

We switched to Stoq from a different app, as Stoq had better pricing for the features we wanted which was the "notify me when back in stock" item. Their support has been super helpful and responsive in getting me set up and the back end looks really easy to use.

Kapow Meggings
United States
2 days using the app
October 9, 2024

Pretty easy to work with and whenever I do have a problem or question, they respond pretty quickly. They are very helpful and kind overall as well.

Metal Mandate
United States
12 days using the app
Artos Software replied October 11, 2024

Thank you for your wonderful review! I’m thrilled to hear you’re finding everything easy to use! I'm glad I setup the preorder button on your product page. We wish you the best!

If you have any more questions or need assistance, don’t hesitate to reach out. We're here for you!

- Sneha / Merchant Success

October 10, 2024

Great, easy to use app for preorder/back in stock products.

When I got stuck for a second, the team promptly responded + helped me with the html on the Stoq block for layout.

Thanks!

NextEvo Naturals
United States
About 2 months using the app
July 9, 2024

The team at Stoq are absolutely amazing. I faced a rather unexpected issue (a conflict with another Shopify app, so NOT at Stoq's fault), and despite the team not being required to help, they went above and beyond to solve this for me. They liaised with the other Shopify app, and together, they resolved the bug. Personally, I was blown away about how willing they were to help and how efficiently they solved this. 10/10 for customer service and if anyone is thinking about choosing Stoq or some other app, 100% GO FOR STOQ! You WILL NOT be disappointed.

As for the app itself, it provides us with the exact features we need and is super user-friendly. Importantly, it has not slowed down our website. The new Pre-order functionality has genuinely given us an 18% uplift in revenue, which is easily the highest ROI an app has printed for us.

Well done Stoq! Keep up the awesome work!

Jawda Islamic Store
United Kingdom
11 months using the app
Artos Software replied July 17, 2024

Thank you so much for taking the time to write such a detailed review and for appreciating our app and support. The entire team at Stoq is very grateful for your kind words :)

We’re delighted that we could help you solve the problem and thrilled to see a boost in your revenue. We hope you continue to recover many sales with the back-in-stock feature and that your revenue keeps growing with Preorders. Please feel free to reach out to us for anything. We're always here to help.

-Anaam / Merchant Success Lead

September 19, 2024

Good product, they are constantly making updates and improvements and the support is stellar.

Ztyn
United States
8 months using the app
September 20, 2024

The best app for stock and preorder notifications. Easy to use and super customizable. The support team is super responsive and always gets the job done perfectly. Thanks for the help, Vishu!

Raiven of Behalf of F.D. Hayes Electric Company
United States
About 1 month using the app
October 24, 2024

Easy to use and a very good customer service. Thanks Sneha !

Acquaverde
France
7 months using the app
Artos Software replied November 7, 2024

Thank you for your review! I'm glad I could help setup the preorder button on the product page. I wish you receive tons of preorders.

We're always here for you! :)

- Sneha / Merchant Success

October 22, 2024

I have yet to begin using the app, but I'll be sure to rate it once I do. So far, I must admit the customer service is excellent. Available almost immediately and they help you with all of your concerns/questions. Thank you Nagaraj!!

1003
United States
1 day using the app