Preorder, Back In Stock ‑ Stoq
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,222)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effective back-in-stock notifications and pre-order options, which significantly boost conversion rates. They appreciate the user-friendly interface, easy setup, and immediate restock alerts that enhance customer engagement. The app's reliable performance and seamless Shopify integration are also noted. Support is highlighted for being responsive and helpful through live chat, email, and direct calls, contributing to overall store performance and customer satisfaction.
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Works perfectly for our out of stock notifications. The team were helpful in customising to match our brand.
Worked really well out of the box. When I had a support question, they were fast to respond and quite helpful. Thanks!
Thank you for your wonderful review! I'm glad we could help setup the preorder button on your product page and also, answer your query regarding preorders. We wish you receive tons of preorders using Stoq!
We're always here for you if you need anything else at all.
- Sneha / Merchant Success Team
Anaam was super helpful with an issue I had and was able to resolve it within a few minutes. So far so good with this app!
Shashi helped me this morning with a few tweaks to a pre-order button on our website. The request was completed within minutes and executed exactly as we had described. Thank you!
The customer service is very responsible and has been helping to solve the problem. The app works very well. Thank you very much.
Hi there! Thank you so much for the kind words in your review.
It was my pleasure to help you get set up with Preorders. Wishing you the best of luck with your store.
Please feel free to reach out for anything, we're here to help :)
-Anaam / Merchant Success Lead
Great app. Easy to use, support getting set up was phenomenal. Much better than the "Notify! Wait List" app, which is awful, with poor support.
If you are trying to make a decision between the two, I already tried to install both, and this one worked the best.
Thank you for the appreciative words! :) It was a pleasure for me set things up for you and answer your questions. We definitely strive to be your go to preorder and back in stock alerts app.
It also makes me very happy to make things easier, convenient and more accessible for you.We're always open to your questions, concerns and feedback. Looking forward to your journey with Stoq!
-Vishu / Senior Technical Support Specialist
Works great, easy to use. I was previously using a different app that stopped working during Black Friday and this app came to my rescue!
Thank you for your wonderful review! We're glad to know that Stoq came to the rescue during Black Friday and that it was easy to setup and works as expected. We wish you the best with Stoq.
Please do feel free to reach out anytime. We're here for you! :)
- Sneha / Merchant Success Team
Their customer service team is brilliant and very fast working. Shashi fixed my problem in 10 minutes and it looks great. I'm incredibly happy with the result, time it took, and customer service.
Thank you for your wonderful feedback! We’re thrilled to hear that Shashi was able to resolve your issue quickly and that you’re happy with the results. Our team is dedicated to providing top-notch support, and it’s great to know we hit the mark for you.
If you need anything else, feel free to reach out anytime! :)
- Sneha / Merchant Success
After a bumpy start I have had a good experience with Stoq! I had decent suppor with most support reps and a poor experience with one. Once I made my concerns known... they quickly address my issue, reached out and retrained the rep that was unhelpful. They care about making sure customers concerns are addressed and corrected.
Hey there! Thanks for writing a review, and sorry that you had a bad experience. As you can see from our reviews and rating, we try to do our absolute best to support merchants on STOQ - no matter where they are in the world or in their Shopify journey. Sometimes, we get it wrong and this was one of those times. I'm sincerely sorry that Vishu didn't live up to your expectations. He was trying to share his understanding of the Shopify platform in regards to the issues you were facing, but he was not able to give it the care and attention you deserved. This was likely due to him juggling a busy day with other chats & conversations alongside yours. It's not an excuse though, and we've figured out a path to work on this. Rest assured that I will personally tend to this.
If there's anything I can do to right this wrong or make sure you have an amazing experience with STOQ from here on out, please let me know. I sent a message & email to you, and I've also instructed my team to let me know if you run into any issues going forward. :)
Thanks again for your review, and I hope we can make this right.
-- Sandesh / CEO
Love the chat support option with developers who are there to make the app look great on your website.
Thank you for your kind words! We're happy we could help setup preorders for you. We wish you the best.
If you need anything else or have further questions, just let us know!
- Sneha / Merchant Success