Preorder, Back In Stock ‑ Stoq

Preorder, Back In Stock ‑ Stoq

Reviews (1,222)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective back-in-stock notifications and pre-order options, which significantly boost conversion rates. They appreciate the user-friendly interface, easy setup, and immediate restock alerts that enhance customer engagement. The app's reliable performance and seamless Shopify integration are also noted. Support is highlighted for being responsive and helpful through live chat, email, and direct calls, contributing to overall store performance and customer satisfaction.

November 20, 2024

Stoq is a great app with many functions to help with our site. The setup is easy and quick and the customer service is even quicker! Vishu helped to match the style to our site theme and was a great help!

lil sweet treat
United States
19 days using the app
November 11, 2024

Great customer service! Sneha is always really responsive and quick to resolve any issues I run into.

Matcha Masta
Singapore
About 1 month using the app
Artos Software replied November 12, 2024

Thank you for your wonderful review! I'm glad I could help setup the preorder button on your product as well as collection pages. I wish you the best for the holiday season.

We're always here for you! <3

- Sneha / Merchant Success Team

September 27, 2024

The app is very useful. Thanks to Sneha, helping me setup the product page. Highly recommended!

La Vie Skin
Germany
11 months using the app
Artos Software replied September 30, 2024

Thank you for the kind words! I’m so glad I could help you set up the Notify me button on your product page. It’s wonderful to hear that you find the app useful! :)

If you need anything else or have any questions, feel free to reach out anytime.

- Sneha / Merchant Success

November 13, 2024

Very satisfied about this app and the customer care is also spot on!

VALENZA shop
Netherlands
12 months using the app
November 15, 2024

Customer service is off the charts. Prompt and helpful.

The app can be a little cumbersome at times, but the customer service more than makes up for it.

Glad I Got To Ask
United Kingdom
14 days using the app
August 27, 2024

Had an issue with the button showing up, I used the live support, took a few minutes, but Prarthana was able to fix my problem in no time. Didn't need too much information from me, so that was super convenient. Highly recommend. Thanks again, Prarthana!!

North of Noah
Canada
4 months using the app
September 25, 2024

Best support ever! Nagaraj at Stoq went above and beyond, spending hours to resolve a minor issue and helping me achieve the perfect layout I had in mind. I highly recommend this app, not only for its functionality but for the exceptional support that comes with it.

Cafino
Brazil
6 months using the app
October 15, 2024

Absolutely amazing customer services & customizability options - I came over from another app where the customer service was like pulling teeth to get the most basic thing changed, and decided to give this app a go as the beginner plan was within my budget, and couldn't be more impressed.
Anaam went out of her way to make sure everything from the app integrated seamlessly into my theme design, from changed fonts & colours to sizes of front & letter spacing. The app looks like it is part of my theme, she did a fantastic job! Couldn't be more impressed.

Vaune Homeware
New Zealand
1 day using the app
Artos Software replied October 17, 2024

Thank you so much for taking the time to write a detailed review. I really appreciate the kind words and the name mention.

I'm so glad that the app is now seamlessly integrated with your store design.

Best of luck with everything, hope you recover lots of sales with Stoq :)

-Anaam / Merchant Success Lead

September 16, 2024

This pre-order app works seamlessly and offers excellent customization options. The customer service is outstanding—helpful, attentive, and quick to respond. They're always willing to jump in and find solutions tailored to your needs. I was especially impressed when one of the app's founders personally worked on expanding one of their features due to my business need. Best preorder app I've found!

PR Running Hats
United States
16 days using the app
November 26, 2024

The support team has been responsive and helpful every time we've needed assistance. They address issues promptly and provide clear guidance. A reliable app with great customer service to back it up. Highly recommend.

XAG Australia
Australia
5 days using the app
Artos Software replied December 18, 2024

Thank you so much for the wonderful review! I'm glad I could assist you with aligning the Preorder badge, button, and disclaimer text.

It's great to hear that you're happy with the app and our support!
If you need any more help, just let me know. We're here to help!

-Nagaraj / Technical Support Specialist