Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, integration with various themes, and its key feature of back-in-stock email alerts. The customization options, including personalized emails and widget appearance, are highly valued. Support is noted for its quick response and helpfulness. The app is seen as reasonably priced, performing well in managing product demand and collecting emails for out-of-stock items, facilitating easy customer contact.

July 30, 2019

i installed this app to use as a pre-order generator (customers sign up for notification that the product is releasing)
i needed a little assistance and the team at zooomy were incredible! fast and adaptable, and VERY helpful. Highly recommended! thank you Zooomy!

elev8 attire
Canada
2 months using the app
March 18, 2021

Great app! Has better formatting capabilities than the other apps we've tried. Support was quick to respond and help us customize the app to our theme. Would highly recommend this app!

StyleMeGHD
United States
About 2 months using the app
Edited August 14, 2020

Very user friendly app! I had a minor challenge with customizing the look of the widget on my page, so I reached out to the developer. Like all the other reviews stated, response time was extremely quick!! Very happy with the download and customer service.

UPDATE: Another small detail I needed help with and it was fixed within an hour. Not only was the challenge fixed quickly, but the developer was able to create a special code for my website so I wouldn't run into the challenge again. Another great customer service experience! Very happy with this app.

TAURAE
United States
About 2 months using the app
September 24, 2020

Great customer service! We had some install issues and Team Zooomy quickly assisted me and fixed this issue.

Jantz Supply
United States
About 2 months using the app
April 1, 2019

Très bien , la team est réactive et très compétante. S'adapte parfaitement à mes besoins. L'application fonctionne très bien.

More4M365
France
About 2 months using the app
Edited December 10, 2019

I initially wrote a much more negative review, and remain dissatisfied with the functionality of this app.

That said, the responsiveness and communication of the developers is impressive, and I remain open to trying a later iteration with improved functionality.

Cubicdissection
United States
Over 4 years using the app
Zooomy replied December 10, 2019

We are very sorry for the experience you had with the app.

On our app listing we mentioned it very clearly that our app does not have automatic email feature yet - https://prnt.sc/q920tg

We do not have export feature yet, but if our customers email us, we provide them with their list of customers with back in stock product details.

If you face any issue. please contact our support, they are always ready to help.

We never received any email from you for any issue.

Please respond to our email, we would be glad to help you.

April 19, 2021

This has been a popular feature on our site since we added it. I had no idea how many sales leads we were losing without notifications. I had issues inserting the code into an unpublished theme, and support had it resolved in minutes. I wasted hours before asking for help.

Piglet's Closet
United States
About 2 months using the app
January 26, 2022

Great app and very fast customer service!
I can recommend Zoomy both for functions and customer service!

Brobrobrille
Norway
About 2 months using the app
January 13, 2022

This app is amazing and exactly what I was looking to add to my website! There was one minor issue on how the app appeared on my site, once installed, and the developers responded to me right away. They fixed the problem and even went so far as to adjust one other minor issue on my website too. Highly recommend this app!

Pink Sapphire Co.
Canada
About 1 month using the app
June 26, 2020

this app is super easy app to use! if you have questions they are very responsive on email. personally, I need an app that I can use that has amazing customer service. they offer both!

Dana Scott
United States
About 1 month using the app