Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

August 2, 2018

We haven't had to restore from a backup yet, but from what we've seen it looks to have backed up everything we could possibly need! The pricing is also very reasonable for what you get. We lost our entire WordPress website and all data before moving to Shopify, so it's incredibly reassuring that something like Rewind exists.

Sokoandco
Australia
7 days using the app
May 24, 2018

One word to describe this app: AMAZING.
Think of it as an insurance policy, you hope you will never need it but, if something happens you will flawlessly be able to "rewind" to the day before the data loss happened. We installed this app after losing around 1500+ professionally taken photos (caused by a mysterious Shopify glitch during a price change upload). Needless to say that replacing the photos one item at the time cost us several $K.

Our advice: DONT THINK, GET IT AND FORGET ABOUT IT!

Laguiole-Imports.com

Neverunder
United States
7 days using the app
May 5, 2021

I use the app to back up our online store. So far, so good! Haven't had any issues. We originally began using the app on another platform but have since migrated to another. I reached out to customer service to see about transferring the app to our new platform. Working with Logan Jones was wonderful! He helped me figure out how to get the app up and running on our new platform in a timely manner and even helped me cancel the app on our previous platform. He was professional, responsive, and knowledgeable.

Alyce Paris
United States
7 days using the app
Rewind replied May 5, 2021

Logan is definitely a rock star! We're so glad to hear that Rewind was able to protect your store across platforms. Welcome to Shopify and thanks for leaving us a review, we really appreciate it.

June 7, 2018

Great App. Very easy to use!! Highly recommended

T Norris Marine
United Kingdom
6 days using the app
August 16, 2016

Great easy to use app. Since we have multiple people working on our site at any stage, this has given us peace of mind if anything goes wrong

Tiesncuffs
Australia
6 days using the app
August 31, 2023

Really great support and so far all my data has been backed up. No need to use so far but I've got piece of mind that if I ever do I'm in good hands.

FilterFinder
United Kingdom
6 days using the app
May 19, 2021

I worked with Aditya and he was extremely helpful and friendly. Rewind's support team is terrific and I would highly recommend.

melianastyle.com
United States
6 days using the app
Rewind replied May 28, 2021

Thank you for the kind words - we're lucky to have Aditya on our team, he is a gem!

August 29, 2023

Great app with great support. Requested to bundle up the plan since we have multiple stores, and they did not hesitate at all. Keep it up!

myFirst Thai
Thailand
5 days using the app
August 16, 2017

Must to have!! Great App!! Don't miss anything

https://sexyrealsexdolls.com

Sexyrealsexdolls
United States
5 days using the app
September 24, 2018

Does what is says on the tin. I am very happy with this app so far. Easy installation and setup. I hope to never have to use it but knowing I have it gives me a lot of peace of mind.

You Biscuit (Pty) Ltd t/a Nifty Gifts
South Africa
4 days using the app