Rewind Backups , 1,009 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive backup services, including products, customers, and metafields. It's praised for its user-friendly interface, automatic backups, and ability to restore individual products. Many have found it to be a lifesaver after accidental deletions. The support team is noted for being responsive and understanding of merchant needs. The app is also appreciated for its affordability and transparent pricing.

Edited May 8, 2020

The app works as described, Paul and Annie seem very willing to give attention to their users. In a highly competitive world riddled with terrible customer service, the team at Rewind shines as a bright exception. I will be using this app for my many stores in the future.

The Fire Hose Store
United States
About 10 hours using the app
Rewind replied May 8, 2020

Thank you very much!

December 16, 2016

I accidentally deleted a category today with 78 products. It took me 1 minute to fix with this app. Trust me buy it.

Seo1437
Australia
About 5 hours using the app
August 29, 2016

This is a ‘must have’ App.

Were your business to suffer loss of your trading records then that may very well prove disastrous. And while Shopify is an excellent business, it cannot be expected to cover every single eventuality for every customer.

Rewind provides a fast, professional and easy to use solution against loss of crucial company data. I could not recommend it highly enough.

Nigel Hayes

Side Street Studio
Canada
About 2 hours using the app
April 16, 2021

Aditya was very consultative and of huge value in helping our business understand how we can enhance our store's data protection. Highly recommended.

Limited100
United Kingdom
About 1 hour using the app
Rewind replied May 5, 2021

🙌Love to hear that you're protecting your store with Rewind

May 5, 2020

Amazing Customer Service, Annie has gone the extra mile to support me with my blog backup problem and try to solve it.

All Quirky Eco-Things
United Kingdom
About 1 hour using the app
Rewind replied May 8, 2020

We're very proud of our support team - thank you for acknowledging them! Annie is definitely an all-star ⭐️

September 19, 2021

Very easy to use and very simple interface. Love this! The app you hope you never have to use! Set up is seamless and you can access your regular backups whenever. from withgear

WITHGEAR
South Korea
About 1 hour using the app
Rewind replied September 21, 2021

So glad to hear it – thank you!

October 4, 2019

I just set this App up with Annie and it couldn't have been easier. Now fingers crossed nothing goes wrong and that I will never need it, lol! I do have all faith in Annie and the team, that my data is secure though.

Club Rattan
United Kingdom
44 minutes using the app
Rewind replied October 4, 2019

Thank you for writing a review! We're proud to have your back - and to have Annie helping out on the front lines :)

October 17, 2019

Don't know about the app as just installed yet but install support was great. Thanks Annie and have a great day!

CustomShirt1.com
United States
40 minutes using the app
August 4, 2020

Their customer support team is very easy to get a hold of and helped answer some questions we had before installing this app. So far we find the interface very intuitive and easy to use. Another stress off our minds. Now let's hope we never have to use it, haha.

Clinical Research Dental
Canada
24 minutes using the app
Rewind replied August 13, 2020

We take pride in our support team, thank you for the kind words!

August 3, 2021

I was recomended this app and evernthough i havent had to use it yet. It is a must for all stores regardless of the business, you just never know when something could go wrong!

Mia & James
United Kingdom
21 minutes using the app
Rewind replied August 5, 2021

Well said - thank you!