Reviews (1,033)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.
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Easy to use, easy to install, personal care and support already after only being a Customer for 3 days. Makes me worry a lot less knowing i have this service ! Thank you Aditya Shah for answering all of my questions and helping me to understand how the back up works and restore's
Aditya is an All-Star, thanks for giving him a shout-out! We are very proud of our support and success teams :)
Great support, great app, great and easy implementation - all-in-all, just great!
After investing 100s of hours into my shops it feels really good to have fresh backups of everything. Im vary happy with the Rewind app user friendly and nice UI and the excellent and prompt support I get.
Rewind Backups is quick, easy, does what it says, and the customer support is excellent! They were able to quickly resolve my account level issue.
Thank you very much! We pride ourselves on our customer support - glad to hear your issue was resolved quickly.
This app is awesome for peace of mind. Just install it and it works. When you need the backup, it's there.. Plain and simple.. Thanks
Just did my first rewind and it has already saved me time. Love this app, super easy to use and I can see this saving massive amounts of time moving forward. Thanks Rewind!
Dealing with Rewind has been a pleasure. We are in Australia and there is a time lag, BUT Kaleigh has been fantastic at responding promptly in sorting out any issues - Great Customer Service.
Thank you for the kind words, we're working toward 24/7 support coverage! Stay tuned :)
Nice app. Very easy to work with!
It was a great experience, Igor was very helpful through out the whole process. and now we can sleep at night with peace of mind of no matter what our store is protected.
Great customer service. Was having some trouble getting going with the service because my migration made their system believe my store was doing more orders than actual. Brittney got me squared away --all on a Sunday. Thanks so much.