Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance site metrics and boost conversion rates. It's praised for its user-friendly campaign creation, A/B testing, and easy tracking. Many find the customer service responsive and the performance reliable. It's used for various tasks such as showcasing vendor information, promoting discounts, highlighting product features, and sharing brand values. Some merchants wish for more graphic banner options. The app is valued for its flexibility, ease of use, and continuous addition of new features.

February 8, 2024

We've been using Because for about 4 months now. The interface for creating campaigns is really simple to use, the A/B testing and stats that you can see with campaigns makes it easy to see what's working and what isn't, and the Because team has been so helpful with any questions we've had along the way. Really happy with the experience!

Swig Life
United States
7 months using the app
January 31, 2024

Have been using Because for 3 months and loving it! As a DTC brand, there are always so many things we're curious to test on our site and this app has been able to do just that for us without long development hours. We've learned so much and are seeing significant improvement to our metrics. Ashland + team are incredibly communicative and are always happy to help! They're open to feedback and look after their customers with great care which is always appreciated. Excited to keep using Because!

United States
6 months using the app
August 9, 2023

This app is AMAZING! It instantly increased conversion throughout the site. The team is always looking to innovate new ways with integrations and placements on all pages of the site. If you are looking to up your conversion this is a great app to do so. The support team is incredibly helpful and responsive as well.

Club Ride Apparel
United States
About 1 year using the app
August 7, 2023

App support is not present during working hours. It's buggy, we are using pagefly the app doesn't integrate with pagefly at all, a main app used by so many on shopify.

CARBO Electric Bike
Over 1 year using the app
Because Intelligence replied August 9, 2023

Thank you for your review and so sorry we missed you when we you chatted in! Our chat support team is typically available 9-5PM EST M-F, so we're not always able to respond as quickly outside of those hours.

But good news, we can definitely help you successfully integrate Because with Pagefly! See below for directions:

Our app is actually fully compatible with Pagefly and most other page builders, like Shogun. In order to show a campaign on your site using Because, we place the banner/badge/bar/ etc. above or below sections that are already on your site (AKA selectors). These are called "Custom Positions" inside Because and can be found inside the Editor. These allow you to show your campaigns above or below a wide variety of sections on your site (for example on your product page -> above or below your add to cart button, price, title, subscription section, etc.). This can be completely different depending on your site and is something our chat support team can help set up.

In order to set up these custom positions, we need a unique selector for our widget to find. Since it seems you’re using multiple templates for your product pages, you don’t currently have unique selectors. In order to resolve, please add a ‘because-banner’ class to your row that is containing the quantity and add to cart button. Simply go to Shopify > Apps > Pagefly and edit your product page. Once you’re in the Pagefly editor, please select the row > go to General > Attributes > and you can assign the ‘because-banner’ class. Let us know if you have any trouble - we’re here to support! Best of luck and thanks for giving Because a shot :)

Edited August 9, 2023

The app is good, and the support is very helpful. However, for some reason you can add only a text banner. There is no option to add a picture of my choice instead or together with the text, which does not make sense.
I asked support about implementing graphic banners and they initially said that they were working on it, but a few days ago another person from support said that this feature is not on the horizon.
Overall, good app. Stable good performance. I still hope graphic banners will be added as an option and I'll be happy to update this review to 5 star.

UPDATE TO YOUR PREVIOUS REPLY: I really want to have the option to add a picture instead of simple text. Updating the icon is not enough. I need an option to add images. It gives more flexibility and works better from an advertising perspective if a customer sees a picture with text instead of just text.

United Kingdom
About 1 year using the app
Because Intelligence replied May 22, 2023

Thank you for your review! Did you try using our custom icon upload option? You can upload your own image as an icon in our "banner" option either on the left of the text, right of the text, or on both sides. If you share a bit more on what you're hoping to accomplish, we may be able to advise! Thanks again for using Because and for sharing your feedback.

August 23, 2023

it is easy to use. plus, they have good customer service if you have any issues.

BTR Outfitters
United States
11 months using the app
April 28, 2023

The Because app is a great easy to use asset to my online store. Great work ladies. Melissa - I Am Aromatics

I Am Aromatics
About 1 year using the app
Because Intelligence replied May 22, 2023

Thanks Melissa! :) Hope you continue enjoying Because!

November 10, 2020

Just what we were looking for, but without having to add any complicated code. Our most important conscious messaging is now right on the product page. It looks great and even better has increased our conversion rate substantially. The whole setup process was a breeze and the support team was a dream, highly recommend!

Over 3 years using the app
June 15, 2021

I started using this app about a month ago and I love how it integrates so well with my shop. I had to reach out to customer service to clarify a tech issue and their follow-up is impeccable (this is of uttermost importance to me). I highly recommend this app if you want to highlight free shipping, best seller items, and special sales you may have going on. I wish I could give them more stars!! - Alicia Boateng from Alicia Boateng Designs

Alicia Boateng Designs
United States
Almost 3 years using the app
Because Intelligence replied June 16, 2021

Thank you so much for your review. We enjoy all your campaigns (especially the new ones 😉)! We can't wait to see your upcoming banners!

-Aya, Customer Success Manager

Edited June 22, 2022

A powerful solution. A number of things about this app have helped us achieve our goals of offering a personalized experience for our website. It has completely changed the game for us because we get to create custom attractive messages at the cart area - it's so so powerful for us to drive more conversions! Customized and personalized experiences for our business is key and Because absolutely delivers on this. There is no other app like this.
Customer service has been fantastic and always there willing and able to help. Aidan

Gifts of Ireland
Over 2 years using the app