BeProfit ‑ Profit Analytics

I had a terrible experience with this app. I requested a refund on the same day that the services were due to renew, as we no longer needed them. To my surprise, the refund was rudely declined. When I asked why, I was told it was because of their "policy." However, after reviewing their terms and conditions carefully, I could find no mention of a no-refund policy. It seems like they simply make up policies on the spot to avoid giving refunds.

I find it incredibly frustrating and unprofessional that they declined my request without providing clear justification or referencing their actual policies. Transparency is key, and this app lacks that completely. I will not be using their services again, and I highly recommend others to be cautious before committing to anything with this company.

This is not a trustworthy company.

I installed this app via Shopify, but never initiated a free trial. Instead, I emailed back and forth with their support and they agreed to give me a much longer 45 day trial. This was not through shopify, but through the app developer directly. They NEVER stated they would begin charging me automatically after the 45 days were over. I have the full email thread as evidence. There is no gray area here. They never stated this.

I did not realize they were charging me ($449 per month!) for 2 months. When I realized 4 days after the 2nd charge, I contacted them. They refused to refund me. They said the charge was processed through Shopify and they could not do anything. Howeve, this was abolutely not true. I contacted Shopify support and they confirmed the the charges were NOT processed through Shopify. I again contacted this developer and they again refused to do anything about this.

I never provided credit card information directly to this developer. NEVER. This means the app developer utilized credit card info from Shopify to illegally charge me directly. I have informed American Express and they will be investigating. I also plan to escalate this issue with Shopify. Shopify should not allow app developers to leverage credit card information from Shopify to charge separately. This should be illegal.

Let's hope a company this shady is not allowed to continue providing services for Shopify.

I never bother leaving reviews but this was an exceptionally bad experience. I have some issues with the app itself, doesn't work well and missing some basic features but what was the worst was the support. Took days to answer and then the answer was a sentence or two, lazy, didn't answer my questions at all. Just seemed like someone responding to the requests in their lunch break and didn't really care if it helped. It was clear they didn't even read my message ‍♂️

The app is great, and the support was great, but now they only have bot chats, and they don't respond to their emails anymore either. We have waited 2 weeks for responses, and as a business, these things are important to fix. We are also on the highest plan, and not having an account manager that we can reach out to is just dumb. It's a sign that the app is dying.

Best Profit and Loss App I've ever used!
I was struggling to calculate my 2020 profit and loss. I was lost in COGS, PayPal, Shopify payouts, shipping fees, recurring payments etc. I was even trying to keep everything in an Excell file until I found BeProfit! These guys saved my life. The app is highly user-friendly, sync very fast, pulling all the information successfully, and providing you valuable information in a sleek interface. I can't say enough to explain the benefits that you will get from this app. Don't think so much, just install and see it, you won't regret it!
Thank you! Thank you! Thank you!

This is an absolute must if you have a store regardless if it's online or not. Customer service is A+++ I had a issue at 1am scheduled a call at 10am you can not ask for amazing support like that. Now to the why: The program combines you total ad spend, cost of goods and operating expenses to determine your ROI. This has allowed me to make adjustments to my inventory and prices. It syncs to Aliexpress and other DS companies. You really need this program in your business. The success of your business is in the numbers. You need this best investment ever.

From all profits calculated apps this one is the greatest for me, I connected all my accounts and I got all the info I was needed
Also I like to check support even when it's free and I got imidiatly answer I like it so much! Thanks guys all the best and greetings

We switched over to Beprofit from another service, Beprofit is by far better! It's easier to use and understand which helps when making important business decisions. This app is a must if you're not a bookkeeper or an accountant.

I really do enjoy using Beprofit. It makes analyzing what's working and keeping track of everything so much easier. 

What can I say this app has made what seemed impossible to calculate for us a total breeze. We can see how profitable we really are (finally) and as an early adopter of the application I can it’s hands down the best of its kind. One thing I wish I had learned sooner was my true numbers and now I don’t have to calculate them and take time off from running the business. Congrats to the team on this smash hit. Know your numbers!