Reviews (196)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate this app for its accurate profit and expense analytics, highlighting its comprehensive dashboard that simplifies financial management across multiple stores. It automatically integrates costs like ad spend and goods, and connects with advertising platforms to manage marketing budgets effectively. Real-time data and forecasting enhance strategic decisions, while customization options meet diverse needs. Exceptional customer support is frequently praised for its responsiveness and personalized assistance.
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We've been using BeProfit now for over 18 months and have really appreciated the insights that it has given us from a financial reporting perspective. We love the live CPA and BCAC features and being able to integrate our 4 separate stores across shopify and amazon to get a holistic picture. There are so many features, the list is to long to talk about here.
One thing where they could improve is some of their LTV metrics, to get it a bit closer to some competitor apps like lifetimely. But regardless, what features they offer now outweigh that shortcoming.
Support has always been good and communicative with us, responding quickly.
Thank you for your review. We are always looking to improve our product and improving LTV is on our roadmap. Looking forward to continue and support your profit and business growth.
Even if it is a very well created app, unfortunately after 10 months of use I have been totally upset from this and especially from the support. Ι had a problem wıth the total sales. The app was showing different total sales ( daily and monthly), different from the Shopify. So, when I realised it I sent many emails and I spoke to the chat. Many tickets bu t no asnwer. After one week of trying to communicate I decided to uninstall the app because I couldn't find a way to fix it on my own and of course, if the total sales where shown wrong, all the other calculatıons about the profıts were also wrong. After uninstalling, the staff sent me many emails to ask me why I uninstalled it, which I answered of course. They said that they haven't received any tickets on the chat and no emails. They pursuade me to install it again , which I did and they would try to fix the problem. One week after again no solution. And the last but not least was that even if I was their customer for 10 months, the new pricing that they charged me was 30$ more than I was paying all the months on my subscrition. When i asked why was that they said they couldn't do anyhting. So neither solved the problem, neither wanted to. And they increased the monthly fees so, without Improvıng their app and their facilitities. Unfortunately, tottaly disapointed.
UPDATE (After 3 months) : I need to inform you all that the support team finally tried to reach me out many times and also the CEO Eden which seemed to be personally willing to find out what was happening with my store's total revenue and all the problems that I had with the app. They finally found all the solutions, so at last Ι am satisfied and will keep the app.
🌟New Update! 5 Feb 2023 🌟
Dear Marianna,
Thank you for taking the time to share your experience with us. We take all feedback seriously and I am sorry to hear that your experience has not been up to our standards. Our team has worked to address the issues you raised and I'd like to personally schedule a call with you to discuss these updates and ensure that your unique needs are met.
At BeProfit, customer satisfaction is our top priority and I am committed to providing the best possible service. I believe that speaking with you directly will allow us to work towards a positive resolution and move forward in a better direction.
Please let me know if you're interested in speaking with me. I would be more than happy to arrange a call at your convenience. You can reach me directly at eden.a@beprofit.co.
Best regards,
Eden Amirav, CEO, BeProfit
We previously have done most of these calculations manually with a spreadsheet every month. This app basically replaced that manual work and saved us a ton of time.
We appreciate your feedback, thank you! We're happy to hear you replaced those messy spreadsheets with our profit tracking app. If you have any questions or suggestions let our support team know. 😀
This app works very well. It allows you to track all your profits and losses from TikTok ads to Facebook ads, while also calculating all the fees from Shopify in a straightforward manner. The reason I am giving this app 4 stars is due to its pricing. For small businesses, the monthly cost may be prohibitive.
Hi Timberssonic,
Thank you for your positive feedback and for highlighting the features of BeProfit that you find valuable. We're glad to hear that our app helps you track profits and losses across different platforms and fees straightforwardly.
We understand your concern about the pricing for small businesses. Our team is always looking for ways to provide the best value for all our users, and your feedback is invaluable in helping us improve. If you have any specific suggestions or additional feedback, please don't hesitate to reach out to us.
Thank you for using BeProfit, and we look forward to continuing to support your business.