Mergify: Merge, Combine Orders

Mergify: Merge, Combine Orders

Pricing
Free plan available
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
3.5 (21)
Developer
BestApper

Save time and money by merging orders!

Mergify helps you merge multiple orders into one order to reduce unnecessary shipping costs. You can combine orders by choosing them manually, or setting up rules to do it automatically. There is also a list of suggested orders for merging that you can choose from. You can customize Mergify's merging process according to your needs. Merged orders won't disrupt your analytics, and you can shape the final order with a wide range of options.

Mergify helps you merge multiple orders into one order to reduce unnecessary shipping costs. You can combine orders by choosing them manually, or setting up rules to do it automatically. There is also a list of suggested orders for merging that you can choose from. You can customize Mergify's merging process according to your needs. Merged orders won't disrupt your analytics, and you can shape the final order with a wide range of options. more
  • Select orders manually and merge them into an order or a draft order.
  • Combined orders won't affect your inventory and sales.
  • Get merging suggestions.
  • Automatically merge orders based on your defined rules.
  • Recalculate shipping cost based on store rates and refund unused shipping cost.
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Languages

English

Works with

Vanga AI • Upsell Assistant, Shipstation

Categories

Pricing

Starter Plan

Free

  • 5 FREE merges
  • Manual order merging
  • 5 smart merging suggestions per 30 days
  • Usage history
  • Customer notification

Basic Plan

$9.99 / month

$0.3 per merging after 35 free mergings

  • 35 FREE Merges per 30 days
  • Manual order merging
  • Unlimited smart merging suggestions
  • Usage history
  • Customer notification

Advanced Plans

$29.99 / month

$0.2 per merging after 100 free mergings

  • 150 FREE Merges per 30 days
  • Manual order merging
  • Unlimited smart suggestions
  • Usage history
  • Customer notification
  • Automatic order merging

Professional Plan

$49.99 / month

$0.15 per merging after 350 free mergings

  • 350 FREE Merges per 30 days
  • Manual order merging
  • Unlimited smart merging suggestions
  • Usage history
  • Customer notification
  • Automatic order merging

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (21)

Overall rating
3.5
Counts per rating level
  • 62% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 24% of ratings are 1 stars
Edited September 14, 2024

Stopped working from one day to another, no one is working at the customer support team, scary to relay on such app...
update week later the issue, still not solved, customer service is almost not responding, it looks this app is not being managed, which is a pity as it is a must needed feature

Koss Design
Ireland
16 days using the app
July 11, 2024

Two issues with Mergify:

1. I decided to try the free plan, which promised ten free merges a month, as my business is quite small, of course with the intention/hopes of growing my business and funding a paid plan down the road. They changed, with no notice, to five total free merges. While that is their prerogative, I feel it's misleading to rope customers in and then change the terms so drastically.
2. The way Mergify merges orders is that it creates an entirely new order out of the merged orders. So if you are trying to merge to existing orders (let's say, order #1 and order #2) it creates an entirely new order, Order #3. When it does this, it leaves order #1 and order #2 marked as unfulfilled. Older orders should automatically be marked as fulfilled. I had a customer place two orders back to back through my linked Facebook shop, and I used Mergify to merge them, so the customer could save on shipping. It created a new, third order, as mentioned above. I fulfilled that new third order and the customer received. However, Facebook was still showing that Orders #1 and #2 were unfulfilled, and it wound up cancelling them and pulling funds from my account to refund the customer, even though I had proof that the customer had received her items. This is ridiculous. Trying to manage this is way more trouble than its worth.

Mergify created more problems for me than it solved so I can't recommend it.

Take My Hand apparel
United States
8 months using the app
May 16, 2024

App works well for us, however communication/customer service is absolutely horrendous. Twice now I've waited several days, I think a week one time, for a response or solution. I've emailed and I've used their chat on the app. Crickets.

Polish Pickup
United States
Over 1 year using the app
BestApper replied May 19, 2024

Hi
Thanks for your feedback. We're happy Mergify works well. I'm sorry for the poor support experience. We're answering merchant questions, helping them set up Mergify for their stores, and adding features per their request. We always try to be better.

January 4, 2024

We used this app for only about 2 months and I want to say that the app is very good. Support is maybe a 4 out of 5 just for reaction time. Once in touch the support was quality.
We made a change to our order flow that eliminated the need for the merge but I can say that if I would have found this app sooner it would have saved me a lot of time and money.

CUDDLY
United States
4 months using the app
BestApper replied January 7, 2024

Thanks for the positive review!
You guys are doing a great job in CUDDLY. We are proud to be part of your journey.

May 23, 2024

⭐⭐⭐⭐⭐
Amazing! This provides valuable insights into Mergify capabilities. The ease of use and reassurance it offers are remarkable.

Sly Fashion
United States
5 months using the app

Support

BestApper can answer any questions you have about Mergify: Merge, Combine Orders.

Developer

BestApper

3706 Densbury Drive, Mississauga, ON, L5N 6Z1, CA

Launched

September 20, 2021

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