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Save time and money by merging orders!
Mergify helps you merge multiple orders into one order to reduce unnecessary shipping costs. You can combine orders by choosing them manually, or setting up rules to do it automatically. There is also a list of suggested orders for merging that you can choose from. You can customize Mergify's merging process according to your needs. Merged orders won't disrupt your analytics, and you can shape the final order with a wide range of options.
- Select orders manually and merge them into an order or a draft order.
- Combined orders won't affect your inventory and sales.
- Get merging suggestions.
- Automatically merge orders based on your defined rules.
- Recalculate shipping cost based on store rates and refund unused shipping cost.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
Languages
English
Works with
Vanga AI • Upsell Assistant, ShipstationCategories
Order updates
Order management
Pricing
Starter Plan
Free
- 5 FREE merges
- Manual order merging
- 5 smart merging suggestions per 30 days
- Usage history
- Customer notification
Basic Plan
$9.99 / month
$0.3 per merging after 35 free mergings
- 35 FREE Merges per 30 days
- Manual order merging
- Unlimited smart merging suggestions
- Usage history
- Customer notification
Advanced Plans
$29.99 / month
$0.2 per merging after 100 free mergings
- 150 FREE Merges per 30 days
- Manual order merging
- Unlimited smart suggestions
- Usage history
- Customer notification
- Automatic order merging
Professional Plan
$49.99 / month
$0.15 per merging after 350 free mergings
- 350 FREE Merges per 30 days
- Manual order merging
- Unlimited smart merging suggestions
- Usage history
- Customer notification
- Automatic order merging
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (21)
Stopped working from one day to another, no one is working at the customer support team, scary to relay on such app...
update week later the issue, still not solved, customer service is almost not responding, it looks this app is not being managed, which is a pity as it is a must needed feature
Two issues with Mergify:
1. I decided to try the free plan, which promised ten free merges a month, as my business is quite small, of course with the intention/hopes of growing my business and funding a paid plan down the road. They changed, with no notice, to five total free merges. While that is their prerogative, I feel it's misleading to rope customers in and then change the terms so drastically.
2. The way Mergify merges orders is that it creates an entirely new order out of the merged orders. So if you are trying to merge to existing orders (let's say, order #1 and order #2) it creates an entirely new order, Order #3. When it does this, it leaves order #1 and order #2 marked as unfulfilled. Older orders should automatically be marked as fulfilled. I had a customer place two orders back to back through my linked Facebook shop, and I used Mergify to merge them, so the customer could save on shipping. It created a new, third order, as mentioned above. I fulfilled that new third order and the customer received. However, Facebook was still showing that Orders #1 and #2 were unfulfilled, and it wound up cancelling them and pulling funds from my account to refund the customer, even though I had proof that the customer had received her items. This is ridiculous. Trying to manage this is way more trouble than its worth.
Mergify created more problems for me than it solved so I can't recommend it.
App works well for us, however communication/customer service is absolutely horrendous. Twice now I've waited several days, I think a week one time, for a response or solution. I've emailed and I've used their chat on the app. Crickets.
Hi
Thanks for your feedback. We're happy Mergify works well. I'm sorry for the poor support experience. We're answering merchant questions, helping them set up Mergify for their stores, and adding features per their request. We always try to be better.
We used this app for only about 2 months and I want to say that the app is very good. Support is maybe a 4 out of 5 just for reaction time. Once in touch the support was quality.
We made a change to our order flow that eliminated the need for the merge but I can say that if I would have found this app sooner it would have saved me a lot of time and money.
Thanks for the positive review!
You guys are doing a great job in CUDDLY. We are proud to be part of your journey.
⭐⭐⭐⭐⭐
Amazing! This provides valuable insights into Mergify capabilities. The ease of use and reassurance it offers are remarkable.
Support
BestApper can answer any questions you have about Mergify: Merge, Combine Orders.
Resources
Launched
September 20, 2021