Mergify: Combine, Merge Orders

Mergify: Combine, Merge Orders

Reviews (108)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to merge multiple orders into one shipment, reducing shipping costs and enhancing customer satisfaction. Features like Smart Suggestions and Automerge streamline the merging process, ensuring accuracy in customer and address matching. The app also refunds extra shipping costs without affecting inventory, analytics, or tax records. Merchants commend the intuitive setup, user-friendly interface, and responsive support team.

January 8, 2026

Works great for us! Make sure to enable the feature in Mergify → More Settings → Miscellaneous - that can allow it to see orders older than 60 days. Their support chat helped me with this and is very quick at responding! We use this app to merge orders from large pre-order collections. The only snag is international orders, which you may have to merge manually.

Ruby and Roses Yarn
United States
About 2 years using the app
November 19, 2025

A truly reliable order-merging app!
Mergify is exactly the kind of Shopify app you want in your toolkit. It automatically merges orders based on clear, customizable criteria, and the whole system feels solid and well-engineered. Every parameter you might need is there, which makes the setup flexible without being complicated.
The support team is also excellent — fast, friendly, and genuinely helpful whenever you need them. Since installing Mergify, our operations run more smoothly and we’ve saved a lot of time. Highly recommended for any store looking to streamline its fulfillment workflow.

SPRiNG
France
About 2 years using the app
BestApper replied December 7, 2025

Hello there,

Wow, thank you so much! 🙌 We’re thrilled to hear Mergify is making your operations smoother and saving you time. It means a lot to know the flexibility, reliability, and support team all made a difference for your store. Your recommendation truly means the world to us! 💪✨

Best,
The Mergify support Team

November 15, 2025

For a small business, Mergify is a valuable, time saving solution especially for international orders where product information and HS codes need to be included with information in the label.

It’s very easy to use and is an app I highly regard.

59Balloons
Netherlands
5 months using the app
BestApper replied December 7, 2025

Hello there,

Thank you so much for the kind words!🌟Saving time for small businesses is exactly what we aim for. We truly appreciate your trust and recommendation!

Best,
The Mergify support Team

December 6, 2025

This app works great to merge orders and when I had questions about functionality, the support team worked with me to better understand what was happening. My only desire would be for the documentation to be a little more clear, but other than that, no complaints.

RetroRobo Toys, LLC
United States
About 2 months using the app
BestApper replied December 7, 2025

Hello there,

Thank you for your feedback! 🙌 We’re glad to hear Mergify is helping with your order merges and that our support team could assist you. We also appreciate your note about documentation. We’re always looking to improve and make things clearer for our users. Thanks again for sharing! 💪✨

Best,
The Mergify support Team

January 1, 2026

The refunding of the shipping doesn't actually happen and there isn't a way to do it so its more trouble than it's worth. Customer service doesn't get back with you in a detailed way. Merged a ton of orders and the shipping didn't reflect what we actual paid, nor what the customer actually paid. The new order for the customer doesn't say what they actually paid. Theres no way to refund the customer, no button.

LOX
United States
20 days using the app
January 6, 2026

Super app for combining multiple orders into one shipment. It saved us money and cut down packaging waste. Setup was quick and everything has been solid and dependable.

Pet care
United Kingdom
11 days using the app
December 11, 2025

Mergify has transformed how we handle order fulfillment — automatically merging orders and slashing shipping costs without messing up inventory or analytics. A must-have for busy stores

trendifyhubb2
United States
14 days using the app
BestApper replied December 22, 2025

Hello there,

This is wonderful to hear! 🎉 We’re thrilled Mergify is helping streamline your fulfillment, cut shipping costs, and keep inventory and analytics perfectly intact. Thanks so much for the kind recommendation! 🙏

Best,
The Mergify support Team

December 9, 2025

Mergify just works. Once installed, it automatically finds orders from the same customer and merges them, so we only ship one package — which saved us a ton on shipping and cut down our packaging hassle. Great for busy stores.

megabloom1
Denmark
13 days using the app
BestApper replied December 22, 2025

Hello there,

So happy to hear this! 🎉 We love that Mergify is doing its job quietly in the background. That’s exactly what we aim for, especially for busy stores. Thanks for the great feedback! 💪✨

Best,
The Mergify support Team

January 9, 2026

Does exactly what it promises — merged orders quickly and without errors. A small learning curve, but worth it!

clickaura8
France
7 days using the app
December 9, 2025

The Smart Suggestions feature is amazing — it flags orders ready to merge and with one click you’re done. We no longer manually hunt for duplicate shipments. Makes our workflow smooth and stress-free.

Botanical Bliss
Georgia
11 days using the app
BestApper replied December 22, 2025

Hello there,

So happy to hear this! Smart Suggestions were built exactly for that, catching mergeable orders instantly and removing the manual hunt. We’re glad it’s making your workflow smoother and stress-free. Thanks for the great feedback!
Best,
The Mergify support Team