Overall rating
Counts per rating level
  • 75% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 25% of ratings are 1 stars
April 30, 2023

Great support. Very responsive to our concerns and even went above and beyond to fix/add features that we needed.

The Mythic Store
Time spent using app: 25 days
BestApper replied April 30, 2023

Thanks for your kindness. We are more than happy to hear that we have been a help to your business!

April 9, 2022

Very useful app for combining shipments. They helped us fix all of the problems we had, Great app!..

United Kingdom
Time spent using app: 6 days
BestApper replied April 10, 2022

Thanks for your great review!
We are glad to hear that you like our app!

March 31, 2022

I really appreciate the customer support! We already had a few errors when merging our orders, but after we addressed them, they were able to fix the issues super quickly and the problems haven't happened since. I can recommend this app!

Better by Less
Time spent using app: 4 months
BestApper replied April 1, 2022

Thanks for your kind review.
We want to make this app perfect, so we appreciate all the suggestions and feedback we get from users. With your help, we were able to fix a problem in the app and add a new feature regarding combining discount codes!
Happy merging!

March 1, 2022

Do not recommend this app if you have a high volume of orders. Orders being merged, but then items being restocked and overselling. Not to mention then having to invoice for more shipping.

Zor-Elle Fabrics - House of Dots
United States
Time spent using app: About 1 month
BestApper replied March 2, 2022

Thanks for writing your review for Mergify!
We apologize for any inconvenience that our app made for you. Our support team has contacted you for more elaboration on these problems, so we can solve these issues for you.

Generally speaking, You have stated two matters:

1. "items being restocked and overselling"

2. "having to invoice for more shipping"

Regarding the first one, when you merge orders, Mergify archives the original orders and makes a new combined test order that neither increases nor decreases any product's inventory quantity.

For the second matter, the overall shipping cost is usually lower than the sum of the original orders ones.

We would really appreciate it if you elaborate more on these problems, so we can solve them together as soon as possible!