Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 18% of ratings are 1 stars
March 28, 2024

Writing this review because Mergify introduced a feature upon our request! This has streamlined our operations. It's made combining orders a breeze, saving us on shipping.

Victory Purchase
Canada
About 1 year using the app
BestApper replied April 3, 2024

We work hard to add features at the request of our users! I'm glad you're happy with Mergify!

January 4, 2024

We used this app for only about 2 months and I want to say that the app is very good. Support is maybe a 4 out of 5 just for reaction time. Once in touch the support was quality.
We made a change to our order flow that eliminated the need for the merge but I can say that if I would have found this app sooner it would have saved me a lot of time and money.

CUDDLY
United States
4 months using the app
BestApper replied January 7, 2024

Thanks for the positive review!
You guys are doing a great job in CUDDLY. We are proud to be part of your journey.

April 17, 2024

Great app. A bit complicated, but Tom helped a lot. The support team was incredibly helpful.

Zen Market
United States
6 days using the app
April 7, 2024

Recommend this app for cutting shipping costs. Superb customer support. They added a custom functionality for our store.

Kenal Shop
United States
3 days using the app
April 2, 2024

With seamless order merging, we've cut shipping costs and improved efficiency. Customization options and suggested orders make decision-making a breeze. Highly recommend!

Stanley sky
United States
About 17 hours using the app
BestApper replied April 3, 2024

It's awesome to hear that Mergify has helped you save money! I'm glad you're satisfied with our support.

April 11, 2024

Great app. Easy to use. Great support

Clean Clicks
United States
5 days using the app
August 29, 2023

Writing this review because of the above and beyond additional service their team has provided to making this app work for us. Mergify has been a game changer for us to allow post-purchase upsell orders merge with their original order so that we can save almost double on our shipping COGS. We had a few deep technical issues that Mergify took the time to help by writing extra code within their app to accommodate. We've seen a significant profit lift by utilizing Mergify alongside a post-purchase upsell program, increasing our AOV while maintaining low shipping costs.

Tenikle
United States
11 months using the app
BestApper replied September 4, 2023

Thank you so much for taking the time to share your experience with Mergify! We're thrilled to hear that our app has made a positive impact on your business operations and profitability.
Your kind words about our team's support mean a lot to us. We're committed to going above and beyond to assist our users.
Thank you for choosing Mergify, and we look forward to continuing to provide value to your business.

Edited August 30, 2023

Edit: Issue with this app was on my network side, after their support reached out to me they help me figure out the issue. Great app and support highly recommend!

Polylush
United States
7 months using the app
BestApper replied August 30, 2023

Thank you for the great review. We're proud to offer the best we can and to be part of your journey.

April 30, 2023

Great support. Very responsive to our concerns and even went above and beyond to fix/add features that we needed.

The Mythic Store
Canada
About 1 year using the app
BestApper replied April 30, 2023

Thanks for your kindness. We are more than happy to hear that we have been a help to your business!

April 25, 2024

Mergify is highly customizable, allowing me to easily integrate it with our current fulfillment process. The support team is very helpful, making the integration process smooth and hassle-free. I highly recommend!

Maximo Shop
Sweden