Mergify: Merge, Combine Orders

Merge customer orders, save on shipping costs, and encourage customers to buy more without worrying about extra shipping expenses!

What is Mergify?

Mergify is a tool that helps you with merging multiple orders from the same customer into one order to reduce unnecessary shipping costs.

Effortless order merging!

Mergify helps you save time on combining orders. With Mergify you can:

• Automatically merge orders based on your defined rules
• Get merging suggestions
• Select orders manually and merge them into an order or a draft order
• Refund unused shipping rates
• Send a customized email to your customer and notify them of the new merged order
• Merge orders without disrupting store analytics
• Have control over what happens to the original orders and merged output
• Verify merge settings by draft order creation

Stand out with better customer experience

• Combine multiple orders from the same customer and ship them at once! Save them the hassle of tracking multiple order shipments
• Refund your customer the extra shipping costs and increase the chance of repeat purchase!

How does it work?

Manual

You can select orders to merge from the orders page or Mergify’s dashboard. Mergify will combine selected orders and make a new order. You can customize this process on the settings page

Smart-Suggest

It helps you find merging candidates based on your pre-defined rules. You can create rules and filter orders based on them:

• Creation date
• Financial status
• Fulfillment status
• Order tags
• Customer tags
• Shipping address
• Shipping Carrier

Auto-Merge

Leave merging to Mergify! When an order is placed on your store, Mergify checks the merging opportunity based on Filtering/Grouping rules and takes action automatically.

Merge settings

There are different settings available for manual and automatic merging:

• Refund extra shipping costs
• Add tags and notes to orders
• Archive or cancel the original orders after merging
• Combine the same items in multiple orders in a single entry in merged order, or keep them as separate items
• Combine orders names or discount code names to make the new order ones

Dynamic tagging

You can add tags and notes to orders dynamically to organize and keep track of merged orders. There are dynamic tags available to use in tags and notes based on the original orders or created order or draft order names and ids

Shaping the order

Define the new order or draft order details by original orders using their:

• Tags
• Note
• Customer
• Billing Address
• Email
• Custom Attributes
• Metafields
• Localization Extensions

Email

Customize Email subject, header, and body with dynamic tags and notify your customers

impeccable customer support! Just contact us, we’ll be there