BetterDocs Knowledge Base

BetterDocs Knowledge Base

Free plan available. 7-day free trial.
Rating (5.0)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

March 3, 2022

Languages

English

Works with

WhatsApp, Messenger, ChatGPT

Build FAQ & Documentation pages for your store & create a knowledge base help center instantly.

BetterDocs is a powerful knowledge base app for creating FAQ & documentation pages. This helpdesk app will let you add responsive product FAQs and Instant Answer widget to your store. Besides, you can evaluate your knowledge base performance with the Analytics tool and improve your documentation. It has quick order-tracking and feedback collection features to enhance your customer experience. With its powerful WhatsApp & Messenger integration, you can enable the live chat feature on your store.

BetterDocs is a powerful knowledge base app for creating FAQ & documentation pages. This helpdesk app will let you add responsive product FAQs and Instant Answer widget to your store. Besides, you can evaluate your knowledge base performance with the Analytics tool and improve your documentation. It has quick order-tracking and feedback collection features to enhance your customer experience. With its powerful WhatsApp & Messenger integration, you can enable the live chat feature on your store. more
  • Create FAQ sections in your store & build your knowledge base help center
  • Generate FAQs & Documentation instantly using the Magic AI Autowrite feature
  • Analyze your knowledge base performance with an advanced Analytics tool
  • Powerful integration with WhatsApp & Messenger to enable live chat
  • Add a quick Order Tracking feature & let customers provide instant feedback

Pricing

7-day free trial

Free

Free

  • 5 FAQs & 1 FAQ Group
  • 12 Docs & 3 Doc Categories
  • Custom CSS
  • Instant Answers with WhatsApp & Messenger
  • AI Autowrite
  • Feedback
  • Regular Support

Pro

$9.99/month

or $99.99/year and save 17%

  • Unlimited Docs & FAQs
  • Import/Export
  • White Label
  • Analytics & Order Tracking
  • Individual FAQ Group Embed on Specific Products
  • Priority Support

Free

Free

  • 5 FAQs & 1 FAQ Group
  • 12 Docs & 3 Doc Categories
  • Custom CSS
  • Instant Answers with WhatsApp & Messenger
  • AI Autowrite
  • Feedback
  • Regular Support

Pro

$9.99/month

or $99.99/year and save 17%

  • Unlimited Docs & FAQs
  • Import/Export
  • White Label
  • Analytics & Order Tracking
  • Individual FAQ Group Embed on Specific Products
  • Priority Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

7 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 20, 2023

Excelente app!

Pro Edu
Brazil
3 months using the app
December 28, 2023

nice app

Virt Design
Brazil
1 day using the app
November 29, 2023

Amit was a great help. He was very knowledgeable and was very efficient.

Grower's Secret
United States
2 days using the app
August 24, 2023

Good app, and good support they always answer quick and helped me fast with my recent problem, no problems highly recommend this!

Remlagret.se
Sweden
3 months using the app
Storeware replied August 29, 2023

Thank you for your appreciation. If you need any assistance setting up Docs or FAQ's from our Knowledgebase app, our support team is always available to help.

Cheers!

Edited August 12, 2022

BetterDocs is the only app on Shopify that allows you to build a truly robust knowledge system. You could use alternatives like chatbots and sequential systems, but the fact is, most customers would rather just search a traditional index. That's what this is. It's efficient, practical, and effective. There were some features I wish were on BetterDocs when I downloaded it. But here's the thing: BetterDocs isn't exclusive to Shopify. And the features I do want—exist on other platforms like Wordpress. So, when I emailed them with my wishlist, I believed them when they said they were working on it. For an idea of where this program is headed, we just have to look at those other platforms where it's later in its development. It's a good app. It does what it says on the tin, and the customer service is quick and knowledgeable. Try it out.

Explorers Design
United States
6 months using the app
Storeware replied August 16, 2022

Thank you for your wonderful review. We really appreciate the feedback as it will help us bring more features in the future and improve the overall app itself.

Feel free to reach out to our support anytime if you need any assistance. Cheers!

About this app

Launched

March 3, 2022

Languages

English

Works with

WhatsApp, Messenger, ChatGPT

Built by Storeware

About Storeware

5.0 average rating

1 year building apps for the Shopify App Store

124 Broadkill Rd #599, Milton, DE, 19968, US

Support

Send a message

support@storeware.io

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