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BetterDocs FAQ, Knowledge Base

Create Powerful eCommerce Knowledge Base With BetterDocs

$9.99/month. 14-day free trial.

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

Key values section

Create Detailed Knowledge Base

Generate fully customizable documents for each product on your store to set up instant self-servicing & reduce support tickets

Add Advanced Live Search Bar

Assist site visitors to find helpful documents effortlessly with a built-in, advanced live search bar that you can design as needed

Create Table Of Contents

Build a responsive and scrollable Table of Contents on your docs to help users navigate through your content easily

App details

BetterDocs FAQ, Knowledge Base

BetterDocs FAQ, Knowledge Base

About BetterDocs

Create detailed product documentations to improve user experience, allow instant self-servicing, and reduce support tickets.

BetterDocs is an advanced solution that will help you create a knowledge base and documentation page on your store for all your products.

  • Create and manage detailed documents
  • Manage single docs and archive pages
  • Separate documents using categories & tags
  • Add a sticky Table Of Contents to your docs
  • Customize the design of all your documents
  • Enable an advanced Search Bar to help with navigation

Create Detailed Products Documents

To provide the best user experience, you must create helpful documentation for each of your products. And that’s where BetterDocs comes in. You can use this app to create a stunning knowledge base, single documentations, archive pages, and more, to not only enable self-servicing but also help reduce the pressure on your support team.

Include Documentation Categories & Tags

Managing all your documentation separately in categories or adding relevant tags to your document's rank for the specific search terms and keywords. This will help potential customers find your products more easily when they use those keywords to search product documents on your store.

Allow Users Find Docs With Advanced Search Bar

With an advanced search bar, you will be able to help your customers and store visitors find any content easily by looking up popular docs categories, keywords, and more, straight from the documentation home page.

Help In Navigation With A Sticky Table Of Contents

With the sticky Table Of Contents on your documents, you will be able to showcase all the supported headers on your documentation in a table view and an organized way, and style it however you need.

Customize Any Aspect Of The Documentation Design

Design your documentation to match the aesthetics of your store and your brand any way you want. Change the layout, colors or even fonts.

Frequently Asked Questions & Support

Have questions? Check out our detailed knowledge base or reach out to our friendly support team for troubleshooting any problems.

Launch date

BetterDocs FAQ, Knowledge Base

BetterDocs FAQ, Knowledge Base

About BetterDocs

Create detailed product documentations to improve user experience, allow instant self-servicing, and reduce support tickets.

BetterDocs is an advanced solution that will help you create a knowledge base and documentation page on your store for all your products.

  • Create and manage detailed documents
  • Manage single docs and archive pages
  • Separate documents using categories & tags
  • Add a sticky Table Of Contents to your docs
  • Customize the design of all your documents
  • Enable an advanced Search Bar to help with navigation

Create Detailed Products Documents

To provide the best user experience, you must create helpful documentation for each of your products. And that’s where BetterDocs comes in. You can use this app to create a stunning knowledge base, single documentations, archive pages, and more, to not only enable self-servicing but also help reduce the pressure on your support team.

Include Documentation Categories & Tags

Managing all your documentation separately in categories or adding relevant tags to your document's rank for the specific search terms and keywords. This will help potential customers find your products more easily when they use those keywords to search product documents on your store.

Allow Users Find Docs With Advanced Search Bar

With an advanced search bar, you will be able to help your customers and store visitors find any content easily by looking up popular docs categories, keywords, and more, straight from the documentation home page.

Help In Navigation With A Sticky Table Of Contents

With the sticky Table Of Contents on your documents, you will be able to showcase all the supported headers on your documentation in a table view and an organized way, and style it however you need.

Customize Any Aspect Of The Documentation Design

Design your documentation to match the aesthetics of your store and your brand any way you want. Change the layout, colors or even fonts.

Frequently Asked Questions & Support

Have questions? Check out our detailed knowledge base or reach out to our friendly support team for troubleshooting any problems.

Launch date

Pricing 14-day free trial

See all pricing options

Pro

$9.99/month

  • Unlimited Articles
  • Categories
  • Live Search Bar
  • Advanced Customizer
  • Sticky, Scrollable Table of Contents

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Explorers Design

    Location United States
    Time spent using app 18 days

    BetterDocs is the only app on Shopify that allows you to build a truly robust knowledge system. You could use alternatives like chatbots and sequential systems, but the fact is, most customers would rather just search a traditional index. That's what this is. It's efficient, practical, and effective. There were some features I wish were on BetterDocs when I downloaded it. But here's the thing: BetterDocs isn't exclusive to Shopify. And the features I do want—exist on other platforms like Wordpress. So, when I emailed them with my wishlist, I believed them when they said they were working on it. For an idea of where this program is headed, we just have to look at those other platforms where it's later in its development. It's a good app. It does what it says on the tin, and the customer service is quick and knowledgeable. Try it out.

    Developer reply
    August 16, 2022

    Thank you for your wonderful review. We really appreciate the feedback as it will help us bring more features in the future and improve the overall app itself.

    Feel free to reach out to our support anytime if you need any assistance. Cheers!

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