Reviews (1,151)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced, customizable reporting capabilities that improve operational efficiency and reduce costs. It's praised for automating workflows, particularly in inventory management and financial forecasting, with features like custom report creation, customizable pre-built reports, and scheduled reporting. The app is noted for its responsive performance and exceptional customer support, with a team that resolves issues quickly, often within 24 hours.

December 4, 2024

Better Reports should work with Stripe to ensure that there is a complete set of data. Stripe populates a field that allows mapping of orders back to Shopify. It does not provide the same reference for refund transactions.

As a Result, the field needs to be manually populated after researching Stripe refunds to identify the appropriate reference.

Elmhurst 1925
United States
Over 2 years using the app
October 4, 2024

Its ok, but it doesnt do anything Shopify doesnt do.

Graceful Lilly Body Scrubs
Australia
6 days using the app
November 28, 2018

I think this app has potential.. However, we found it to be difficult to figure out. I couldn't find adequate support online and I didn't have time to email support with questions. I'm cancelling it.

BRAND-ON!
United States
10 days using the app
July 4, 2019

Very useful BUT. When I set two days it starts to behave in a weird way and put - 1 next to product quantity for items.
Plus it's expensive

خضاركو
Saudi Arabia
9 days using the app
Better Reports Technologies replied July 7, 2019

Hi there.
I'm not 100% sure what you mean but your report might be misconfigured. Negative quantities can be expected in the case of refunds or negative quantity on hand (if you enabled overselling for your products).
Feel free to reach out at hello@betterreports.co so that we can sort this out for you.