Reviews (1,172)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and customize complex reporting tasks, enhancing business performance insights and operational efficiency. It features an intuitive interface, scheduling for automated report delivery, and advanced data operations. The customer service team is noted for its responsiveness and skill in quickly creating custom solutions. Merchants appreciate the detailed, accurate, and customizable reports.

December 23, 2024

I can’t stress how valuable this app or should I say tool has been to understanding our business performance and just simply being able to answer data questions on the fly by building reports intuitively, but not with a complicated interface. I love the scheduling functionality where you can create a report and have it emailed to anyone at any time as often as you’d like as a PDF orExcel sheet. ...

Grace
United States
About 2 years using the app
February 21, 2025

The app is a bit hard to use, but it's totally my ignorance and lack of time to learn. Your team is great. Gets me what I need every time!

Swizzle: The Alcohol Free Beverages Market
United States
4 months using the app
December 4, 2024

So far so good - had a very specific use case and the support was great in setting up the report I needed.

ERIC, The Children's Bowel & Bladder Charity
United Kingdom
About 4 hours using the app
September 11, 2024

The quick and efficient help by the support team means building reports and analysing data for the business has been greatly improved.

VRG GRL
Australia
Over 3 years using the app
February 4, 2025

L'équipe est très réactive et à réussie à comprendre mes demandes très rapidement. Je suis très satisfaite

Ligne Nature
France
14 days using the app
March 5, 2024

The Better Reports app is capable of giving you *much* better and more insightful information than the native Shopify options. It comes pre-configured with plenty of useful reports that you can use off the shelf and also customize to suit your particular purposes. For example not only can you see sales of a product for a period, the report can compare those sales to prior periods to show ( ...

Bucks
United States
About 1 year using the app
June 18, 2024

Right out of the box, it is working great... only 4 stars because I feel It's a little pricy at $20 per month, but I need the reporting it can provide.
I wish there was an annual payment option to reduce the cost by 25%. I'd be all in and give 5 stars for that!

Traveling Bags
United States
4 days using the app
March 7, 2024

Besides some custom work that has to happen on certain reports, the app is very robust, and their support is outstanding. Very responsive and knowledgeable.

Boveda Development
United States
3 days using the app
August 24, 2018

Just upgraded from Shopify Basic to the next-level subscription. The upgrade itself was free because we have a POS too, so the total amount was the same. We've now come to realize that it'll cost us 20$ more pr. month because of Better Reports priceplan setup. Probably wouldn't have upgraded if we were aware of that. So pay attention to that.

Good app though.

Troybutik
Denmark
Over 5 years using the app
Edited May 22, 2019

We use this app for custom reporting for month end or to crunch reports for advertising, sell-through and all sorts of financial and statistical data. Much better than higher end apps without the cost. smile.io integration would be killer.

SweetLegs.com
Canada
Over 5 years using the app