Reviews (1,112)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, customizable reporting capabilities, essential for financial and tax compliance. It offers robust features for accessing and analyzing every Shopify data point, automating report generation and delivery. Common uses include sales, financial, and marketing data analysis. The app performs reliably with complex data, and customer support is praised for responsiveness and effectiveness in custom report adjustments.

September 11, 2024

The quick and efficient help by the support team means building reports and analysing data for the business has been greatly improved.

VRG GRL
Australia
Over 3 years using the app
Edited July 15, 2024

Claudia has been an amazing support. We use Better Reports A LOT, like DAILY. When we made changes in how we represent floor models in the shops, she helped us integrate it into our daily inventory reports. Much appreciated!

Cookery
Canada
Over 2 years using the app
December 23, 2024

I can’t stress how valuable this app or should I say tool has been to understanding our business performance and just simply being able to answer data questions on the fly by building reports intuitively, but not with a complicated interface. I love the scheduling functionality where you can create a report and have it emailed to anyone at any time as often as you’d like as a PDF orExcel sheet. Their customer service is the best that I’ve experienced so far. The only reason it doesn’t have five stars is because they need to invest more and the mobile functionality of the report because I access this report most often with my phone can’t recommend this enough.

Grace
United States
About 2 years using the app
June 2, 2023

Really good customer service as they'll help you with any ideas you have to make custom reports. And they do it fast. This is a very good thing, bc my only gripe is the interface is confusing for the lay person to navigate/implement ideas. I'm usually able to fiddle through and create some basic reports that I want to see, but I often call on them to help me dial it in.

Foterra Jewelry Wholesale
United States
Almost 3 years using the app
May 2, 2025

Better reports has provided an easier reporting tool to sort and analyze my Shopify data.

Insurance Education Association
United States
Over 1 year using the app
April 23, 2022

I find it difficult to create a proper report, however...
Their response team is always quick to help and they are very good at creating the report you want!

Freshideasstarthere
Canada
Over 1 year using the app
June 18, 2024

Right out of the box, it is working great... only 4 stars because I feel It's a little pricy at $20 per month, but I need the reporting it can provide.
I wish there was an annual payment option to reduce the cost by 25%. I'd be all in and give 5 stars for that!

Traveling Bags
United States
4 days using the app
Edited November 4, 2020

I've used Better Reports for two years. They've been responsive to my questions concerning adding Shopify data elements such as PayPal transaction IDs to their report. I highly recommend this report.

ProGrade-Digital
United States
Over 1 year using the app
Edited October 24, 2018

This is an amazing app. You can pretty much generate any report you want/need. Also, their customer service is amazing, which sometimes is even more important than the product/service itself. The best reports app I've tried so far

Calgary Multicultural Arts Society
Canada
9 months using the app
February 21, 2025

The app is a bit hard to use, but it's totally my ignorance and lack of time to learn. Your team is great. Gets me what I need every time!

Swizzle: The Alcohol Free Beverages Market
United States
4 months using the app