Reviews (1,119)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline business workflows and enhance efficiency, particularly in inventory management and financial analysis through automated reporting. The app offers a robust and customizable feature set, enabling detailed insights and complex data handling. Exceptional customer support is also a highlight, with staff praised for their responsiveness and helpfulness in customizing reports, often within 24 hours.

September 11, 2024

The quick and efficient help by the support team means building reports and analysing data for the business has been greatly improved.

VRG GRL
Australia
Over 3 years using the app
June 18, 2024

Right out of the box, it is working great... only 4 stars because I feel It's a little pricy at $20 per month, but I need the reporting it can provide.
I wish there was an annual payment option to reduce the cost by 25%. I'd be all in and give 5 stars for that!

Traveling Bags
United States
4 days using the app
March 5, 2024

The Better Reports app is capable of giving you *much* better and more insightful information than the native Shopify options. It comes pre-configured with plenty of useful reports that you can use off the shelf and also customize to suit your particular purposes. For example not only can you see sales of a product for a period, the report can compare those sales to prior periods to show (hopefully) growth. I recommend copying the reports you want to change, and then changing the copy, so you have a backup. Personally, I have found configuring some of the reports challenging, but all the staff (*particularly Claudia) is cheerful and happy to help.

Bucks
United States
About 1 month using the app
December 19, 2023

I'm very new to Better Reports. What I've been provided with so far is very good and helpful with my reporting. I have a lot of categories that I need broken down and the team responds quickly and asks appropiate questions to get it right.
If you cannot get detailed reporting from the system you currently use, I would recommend Better Reports for more detailed reporting.
:) Liz

HRMM
United States
About 1 month using the app
March 7, 2024

Besides some custom work that has to happen on certain reports, the app is very robust, and their support is outstanding. Very responsive and knowledgeable.

Boveda Development
United States
3 days using the app
January 1, 2024

i like it

Mini Toys
United States
11 days using the app
August 24, 2018

Just upgraded from Shopify Basic to the next-level subscription. The upgrade itself was free because we have a POS too, so the total amount was the same. We've now come to realize that it'll cost us 20$ more pr. month because of Better Reports priceplan setup. Probably wouldn't have upgraded if we were aware of that. So pay attention to that.

Good app though.

Troybutik
Denmark
Over 5 years using the app
Edited May 22, 2019

We use this app for custom reporting for month end or to crunch reports for advertising, sell-through and all sorts of financial and statistical data. Much better than higher end apps without the cost. smile.io integration would be killer.

SweetLegs.com
Canada
Over 5 years using the app
April 23, 2022

I find it difficult to create a proper report, however...
Their response team is always quick to help and they are very good at creating the report you want!

Freshideasstarthere
Canada
About 3 years using the app
Edited March 5, 2020

Great support and a bespoke report quickly put together for me which is easy to use and solved my problem...really happy thank you.

ellamora
United Kingdom
About 3 years using the app