Reviews (1,117)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to streamline business workflows and enhance efficiency, particularly in inventory management and financial analysis through automated reporting. The app offers a robust and customizable feature set, enabling detailed insights and complex data handling. Exceptional customer support is also a highlight, with staff praised for their responsiveness and helpfulness in customizing reports, often within 24 hours.
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Amazing app and the best and most important part: the customer service is AMAZING and HUMAN! There is no chatbot you have to get through, you just go straight to a human who is VERY VERY knowledgeable on how the app works. Claudia is who I have worked with and she is so so so helpful! Thank you Claudia and the better reports team.
It seems more powerful that we'll ever need, but still usable. Support is top notch. On the expensive side, but you get your money worth if you use it.
Fantastic and intuitive product on its own, with even better service and attention to helping you understand your problems, provide a solution but equally educate you on helping yourself in the future.
Best customer service ever! So quick and the app staff created the reports I needed right away. Perfect. So happy with this app.
Increadibly helpful tool, with people to help develop custom reporting. Fast.
I have reached out to Better Reports a handful of times for creating custom reports, and each time they have responded within 24 hours and guided me with the creation. Definitely worth the subscription and amazing customer service. SO NICE to be able to immediately talk to a human, and get efficient help.
For data gathering, we used to use Matrixify but switched to Better Reports for much faster and more dynamic reporting tools. Incredible customer service (they made a custom video demonstrating the feature I was asking about), highly recommend Better Reports.
I regret every year we spent trying to use reporting apps other than Better Reports. Reports in Better Reports load so quickly without glitches. The app is easy to use & easy to create new reports. And their team feels like an extension of our team, helping us create new reports quickly when we need them. Five stars for the app and five stars for the support team!
Great service with help in building reports. Love how I can just email them with all the specifics needed for a report and they have it up within 24 hours.
Claudia Aubin was a great help to me when I was trying to figure out some differences in reporting! She was very responsive to my multitude of questions and I'm very grateful for her.
Thank you!