Better Reports , 947 reviews

Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and customizable reporting capabilities. It's praised for simplifying data management with clear reports on sales, inventory, and customer data. Many appreciate its time-saving features, ability to create custom reports, and automatic scheduling to Google Sheets. The responsive and helpful customer service is also commended. It's seen as a crucial tool for guiding business decisions, such as evaluating pricing impacts, and is considered a valuable asset due to its reasonable pricing.

October 25, 2023

We originally downloaded Better Reports to schedule & distribute reports to emails that don't have access to Shopify. Our team has greatly benefited from from this feature alone and beyond. Not only is it able to run detailed reports by location, device, user, product department, payment type, etc...but it can also link different Shopify stores to view a single report from both stores. Their customer service is excellent and has helped quick turn reports (tables AND graph reports) with continued flexibility. It does have a little bit of a learning curve....but since our current business lacks a robust IT or analytics department, Better Reports has become one of my favorite apps.

United States
4 months using the app
October 2, 2023

Better Reports has been instrumental in creating custom reports that are helping to evaluate our business performance. One report was a table showing the correllation of products purchased together... which has helped us very much with our cross marketing of products. Great customer service. Responsive and very willing to jump in to help create a report when asked.

Uwila Warrior
United States
9 months using the app
October 19, 2023

Really great app. Was struggling with Shopify native reporting for months before learning about this app. The app allows you to look at data many ways. Also their support team is very responsive. I have gone to them many times with questions and requests. They have built custom fields for my business needs. Can't recommend this app enough.

Bare Minerals
United States
3 months using the app
October 17, 2023

Excellent very deep app with tremendous capabilities and even better Better Support! One support interaction saved us time, money, and paper! Thanks Team BR.

Portland Running Company
United States
About 4 years using the app
November 8, 2023

The Better Reports app is great. It offers a lot more customizability than the standard Shopify reports. Their support is quick to respond, and will even assist in creating reports or specific dimensions. Well worth the money

Murf Electric Bikes
United States
4 months using the app
November 17, 2023

We currently are using Shopify for our online sales but are interested in using Shopify to do our point of scale. From a volume pespective, this is a big jump from what we are currently doing. We were looking at different ways of getting the necessary details out for of Shopify for an upload to our accounts system. This included trying different versions of Shopify, reaching to other users of Shopify etc.. but with limited success. To cut to the chase "Better Reports" was better than expected. It pulled together the information and enabled us to schedule a daily export of the custom report we needed. But really surprised use was "Better Reports" Support and their "Complimentary report service". Increibly prompt and very helpful, all in the space of a day or 2 we had our answer. Big shout out to Claudia in their Support Team.

EPIC Museum Gift Shop
7 days using the app
October 20, 2023

Perfect app! I was looking for exactly the kind of feature that this app offers. Support will help you with everything.

3 months using the app
August 22, 2023

I've used this app for over three years and am very happy with the amount of data it makes available. The customer service team has always been top-notch and willing to help. Easily a 5-star app with 10-star service.

United States
About 3 years using the app
November 3, 2023

My experience with this app has so far been STELLAR. The app is intuitive and easy to use on its own, but if you get stuck the team is extremely responsive and helpful. I was assisted by Keanna in making reports for my finance team twice and it was both fast and easy. Highly recommend!

Northwest Maritime
United States
About 1 month using the app
October 22, 2023

After switching to Shopify as our POS system for our Gift Shop, we had no functional reports or a means to create them through Shopify. We discovered Better Reports which created specific reports for our business. We had a great customer service connection, with exceptional delivery and follow-up.

United States
About 1 month using the app