Reviews (1,112)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to save time and enhance data management through its custom report creation capabilities, which are essential for strategic decision-making and improving efficiency. The app also offers automated report scheduling and swift delivery of detailed reports to various departments. Additionally, its customer support is frequently praised for being responsive and effective, often resolving queries within 24 hours and providing detailed guidance on customizing reports to meet specific business needs.
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Kind of challenging to use, and expensive (pricing is based on your shopify plan, not usage of the app itself-- kinda wild) but support is both responsive and helpful
Also they could fix the load times of complex reports, especially for the amount we pay
EDIT: their support kindly fixed the loading time issue by restructuring the report, working great now
super responsive, great help with custom reports
Better Reports has been extremely helpful in understanding my store data where Shopify Reports is lacking.
Also, I can't say enough about their customer support. They are prompt to respond and very helpful to build reports that I didn't even think were possible.
Better Reports has helped me understand my store data better than ever before.
Amazing app. I have been struggling with excel sheets since I started my business and have searched for a solution. Came across Better Reports and experimented with it and couldn't be more satisfied. Any reports you need to analyze your business is available at your fingertips and its very simple to use. The customer service is on point and they even gave me some more ideas how to better use the app. The options are limitless with what you can do with Better Reports!!! Amazing.. am very happy and now I don't have to spend hours using excel sheets... info is available at the click of a few buttons!
Keanna D helped me build a custom report in a matter of minutes. It's exactly what I needed for a complex project. Fantastic service. Thank you.
Very useful. Simplified my life and saved me hours of work.
Would be useful to add the option to classify data by years (now I could only do months).
Thanks for creating this app!
Both Keanna and Rishika were very helpful. They were able to create the exact report I needed in a very timely manner.
Quickly understood my request and compiled the report I needed fast.
Best customer service ever. Fast. Responsive. Knowledagebale. What else could you ask for?
We originally downloaded Better Reports to schedule & distribute reports to emails that don't have access to Shopify. Our team has greatly benefited from from this feature alone and beyond. Not only is it able to run detailed reports by location, device, user, product department, payment type, etc...but it can also link different Shopify stores to view a single report from both stores. Their customer service is excellent and has helped quick turn reports (tables AND graph reports) with continued flexibility. It does have a little bit of a learning curve....but since our current business lacks a robust IT or analytics department, Better Reports has become one of my favorite apps.