Reviews (1,154)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced, customizable reporting capabilities that improve operational efficiency and reduce costs. It's praised for automating workflows, particularly in inventory management and financial forecasting, with features like custom report creation, customizable pre-built reports, and scheduled reporting. The app is noted for its responsive performance and exceptional customer support, with a team that resolves issues quickly, often within 24 hours.

December 20, 2018

This app has the best customer service ever! Clement created a few custom reports for me really fast and it was just what I was looking for! I highly recommend this app, to do all the reports where Shopify fails! Just try it, its free to test, you will be pleasantly surprised ;-)

MamaMilla
Denmark
10 days using the app
February 22, 2018

This is an amazing app that picks up where Shopify reporting leaves off, the ability to customize the reports is so important to our business. The support is FANTASTIC than you for all your help Clement. I would give it 10 stars if I could !!

Blue Hand Home
United States
10 days using the app
June 3, 2021

The customer service for this app is outstanding and they were very helpful with every question I had and made me custom reports which I was not able to make myself!
I would highly recommend this app and the customer service are very kind and overall just fantastic, they will help you with any question you have. This app also has a wide range or reports and allows you to create your own reports to suit your needs.
Thank you for all your support Better Reports! :)

TheShoeParlour
Ireland
10 days using the app
May 10, 2023

Amazing support team!! They will help you with any special requests for custom reports quickly when you ask :)

Vamp Official
United States
10 days using the app
August 28, 2023

Cool app very useful I recommend this for those who don't want to pay shopify $400 bucks for some extra reporting.

Inner Strength Supplements
New Zealand
10 days using the app
Edited October 10, 2018

I used this app to help export daily reports from our Shopify site to our fulfillment center. We are a start-up company and tried two other app developers, who were not responsive and could not help us. Clement has been very responsive, helpful and seems to understand exactly what we need. It's great to find someone who is friendly, supportive and very knowledgable.

Cambio Roasters
United States
9 days using the app
September 23, 2021

Kritesh and Better Reports have restored my faith in customer service, best I have ever experienced. I needed a very specific custom report written and Kritesh got my requirement absolutely bang on. Nothing was too much trouble, immediate response to every tweak I needed, finishing up with a video call to make sure I was happy. Can't recommend them enough.

Trethowan Brothers
United Kingdom
9 days using the app
May 14, 2021

Helps you really harness the power of the data your store holds, a huge improvement on the standard analytics/reports from Shopify. The customer service is excellent and they helped us create a number of custom reports. Highly recommended. The only app that has ever made me want to go and review it!

Manuka Doctor
United Kingdom
9 days using the app
August 6, 2021

The customer service is impeccable, I needed a personalized config and Rishika made it possible within less than 24h.

Ameyalli
Mexico
9 days using the app
April 16, 2023

This App works fantastic!!! We have the Basic Shopify eCommerce plan, but also use Shopify POS for our small retail store. For my retail store, I needed to be able to generate a couple reports where weekly or monthly sales could be run for a specific vendor or product. Shopify Analytics would not give me this option. Turned-out I needed to have the "regular" Shopify plan (not basic) in order to get access to the "better" retail reports! This would have cost me $50 extra per month, at least. For $19 per month, I was able to use Better Reports, to get the exact reports I needed. Saves me $30+ per month by using this App! Also, they give a trial period before starting monthly charges, which gave me time to ensure that the app would be able to generate the reports I needed, which they did. They also will create custom reports for you, if needed. Definitely recommend.

Alpha-Dog Pet Center
United States
9 days using the app