Reviews (1,169)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

May 12, 2020

Kritesh at Better Reports has been a great help in creating a range of custom reports to meet our very specific needs. The support has been outstanding and gratefully received, thank you.

Robin Hood Half Marathon Events
United Kingdom
18 days using the app
February 7, 2022

For anyone that loves deep-dive analysis, this is the perfect app, and customer service is A+. Strongly suggest!

Shop Quannessence
Canada
18 days using the app
August 24, 2023

Excellent customer service! We needed a report and they prepared it for us quickly. Great options and report variety

RIH/HAIOTB Stores
United States
18 days using the app
June 21, 2018

I’m inticipating really good things with this , I’m giving it 5 stars first of all for customer service . This app has many features and I had to talk to a lot of people to find this app. I haven’t heard anything bad about it . Ow I’m attempting to put it use .

Freshfish24
United States
17 days using the app
March 3, 2022

This review is not in regards to Better Reports functionality. We loaded the free trial, loved what we saw, but ultimately did not move forward as we were not ready to on our side. This review is in regards to the professional service and response we received during this trial process. They were quick to assist us getting it spun up (which is pretty easy) but when we were looking for some reporting information that did not appear to be there "out of the box" they created this report quickly without us really asking. It rare to see this level of response and service these days so it should not go unacknowledged.

HATCH Collection
United States
16 days using the app
April 5, 2022

I used this app to create a report of sales by state. Shopify basic does not offer this basic report and this app is very complete and robust to create almost everything (I have not tried completely) and the customer support is good!

Killer Coffee Company
United States
16 days using the app
September 3, 2020

Great app, best helpdesk asked for a report, and they directly made it. Fast and easy reporting after your data is loaded into the app.

Jimmy Joy
Netherlands
15 days using the app
June 13, 2017

Amazing App!!!!!!!!!!! Customer service is on point!!!!

Shoe Gallery Inc
United States
14 days using the app
April 25, 2021

Very helpful and great response from backoffice on questions. Needed to see the percentage of returns in products and they fixed quite quickly.

PLEIN PUBLIQUE
Netherlands
14 days using the app
May 11, 2023

Great help on my day-to-day work as I'm alone doing all the ecommerce work from its management to operations. It helps me not wasting my time buidlign the report and focus on analysing them and finding insights rather than spending hours on excel building tables.

Amina Muaddi
Italy
14 days using the app