Reviews (1,154)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced, customizable reporting capabilities that improve operational efficiency and reduce costs. It's praised for automating workflows, particularly in inventory management and financial forecasting, with features like custom report creation, customizable pre-built reports, and scheduled reporting. The app is noted for its responsive performance and exceptional customer support, with a team that resolves issues quickly, often within 24 hours.

July 17, 2017

SUPER helpful customer service and great reporting!

Valley High
United States
7 days using the app
November 17, 2023

We currently are using Shopify for our online sales but are interested in using Shopify to do our point of scale. From a volume pespective, this is a big jump from what we are currently doing. We were looking at different ways of getting the necessary details out for of Shopify for an upload to our accounts system. This included trying different versions of Shopify, reaching to other users of Shopify etc.. but with limited success. To cut to the chase "Better Reports" was better than expected. It pulled together the information and enabled us to schedule a daily export of the custom report we needed. But really surprised use was "Better Reports" Support and their "Complimentary report service". Increibly prompt and very helpful, all in the space of a day or 2 we had our answer. Big shout out to Claudia in their Support Team.

EPIC Museum Gift Shop
Ireland
7 days using the app
June 26, 2020

Great app - incredibly thorough reporting and top notch service and support. Thanks Rishika for customizing that restock report for me!

Wildernest Inc
United States
7 days using the app
December 10, 2021

After trying a few different reporting apps, this was the only one that had the options that I needed. I also like that I can schedule reports to be sent out regularly via email. Support is also very helpful.

Salon Supplies
United Kingdom
7 days using the app
May 31, 2023

these guys are FRIENDLY AND HELPFUL, what a combination. if the report does not exist in their archive just ask!

J Albrecht Designs
United States
7 days using the app
December 26, 2022

Very fast and very helpful customer service. They can even build custom reports for you free of charge. Great reports. Recommend this app wholeheartedly.

BOLDR
United Kingdom
7 days using the app
May 17, 2017

Great App, great and super fast support, your requests get answered very quickly, so 5 Stars from our side! Keep the good support up!

Lunalargo
Germany
7 days using the app
June 7, 2022

Best experience with any app. Claudia was a life saver and made us custom reports that perfectly fit our needs. I had been looking for a report like this for so long and she was so helpful getting every detail perfect! Thank you!!!

lojobands
United States
7 days using the app
May 21, 2019

BetterReports lets you generate your reports in any format with whatever metrics you need. It is highly customizable and if you don't find what you need, customer support is very reliable. My questions were answered very quickly and whatever changes I needed for my particular scenarios were implemented instantly. I cannot recommend this app enough.

Ovidis Adaptive Wear
Canada
6 days using the app
April 18, 2023

This has been great! We're able to analyze our data in a deeper form. Plus the support system is great, they've been so helpful in building reports when we get stuck.

Massachusetts Horticultural Society
United States
6 days using the app