BR ‑ Better Reports

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Hi My name is MaryAnn Mahfouz of Marc Fisherfootwear and wanted to write a review about Claudia Aubin with Better Reports, she was so helpful with helping obtain information. Her response time was great. I would love to work with her again.

Very Responsive and Excellent report

great support, very quick and does exactly what you need, you love to see it

Been using BR for four years and I rely on it to run some critical aspects of my production and logistics, so much so that I have not had to create a bespoke solution for many workflows since I installed it. Support and customisation are always a fast and friendly experience. Could not recommend higher, and have put a few other Shopify stores onto this product. Well done BR team!

Besides some custom work that has to happen on certain reports, the app is very robust, and their support is outstanding. Very responsive and knowledgeable.

Very powerful app to create the reports your business needs. Their support is very quick and helpful. A must have for any business in my opinion

i like it

Very useful reporting capabilities. Their customer service is always excellent and willing to help build custom reports that suit my needs.

This app is fantastic, very flexible and the customer service is very fast and outstanding as well. I highly recommend this app.

very useful for customised reports but would also recommend your good customer service accessible by telephone as well.

Maaaaaannnnn, these guys were AMAZING. Seriously, so, so helpful. They absolutely exceeded my expectations, delivered exactly what I needed and I'm so grateful I found them.

Thank you! I appreciate all of the help. Thanks Thanks Thanks. Got reports I needed.

I tried a different (cheaper) App prior to Better Reports but did not like the results. I started using Better Reports this morning and LOVE it. I created a few custom reports and the support team helped me tweak some of the parameters. They answered my email request in just a few minutes. They are currently working on an End of Day (Z Out) report for me since Shopify does not provide one. I am very happy with how easy it is to make reports and the quickness of their customer support response time.

These reports have helped us streamline orders during our busiest times and have saved us so much time!

AH! I can't even believe I haven't reviewed this app yet! I literally use Better Reports EVERY SINGLE DAY (even on the weekends). It guides our business in profound ways. I just made a weekly report that evaluates profitability per order and orders over time so we can evaluate the effect of some pricing increases we just made. The information in Better Reports DRIVES our business.

It isn't pretty. There are no fancy charts. It's PURE DATA. If you need pretty charts, you're going to have to make those yourself.

But pure data is what I need; since it's SO INTENSELY CONFIGURABLE, I can create a report for almost anything that I want to know... and if I can't find a data point that I'd like to see, I just reach out to their support (live chat) and they'll create the data point... they've even created new reports for me when I get stuck trying to envision the data I'm trying to get. Their customer service is really great (Hi Keanna!).

I've used tons of metrics apps and dashboards, including Google Analytics, Triple Whale, and Peel (as well as the standard Shopify reports that come with Shopify Plus). We are a very data-driven business, and there are infinite ways of slicing and dicing data... I believe that Better Reports actually provides a competitive advantage because I can investigate theories that other CEOs just don't have access to.

My only complaint is that the cost goes way up for Shopify Plus, and since Shopify Plus has pretty robust and configurable report building, it's a little duplicative.

But with Better Reports, I can automatically schedule reports to be published to Google Sheets, and use Zapier to take the Google Sheets, and post those numbers in Slack... so it provides us a cool opportunity to have real flash report data whenever we need it, where we'll see it. So ultimately, it's worth it.

There is nothing else like this app.

Amazing App. Shopify needs to acquire it, seriously. It is wild that you cannot create custom reports within Shopify based on simple things like tags, order values, etc but with Better Reports there isn't a single report you can't do.

I needed help with a report that would display revenue with both CAD USD currencies, and their team made it within minutes for me by adding in an average exchange rate % so that we can get a better holistic few of total revenue. (Our store captures in multi-currency)

Best support team and awesome app UX. Very easy to use. Saves my team so much time creating their monthly report presentations as well.

Great plugin and excellent support, I needed a report that wasn't available in the standard shopify reports, Claudia responded within an hour with a working solution - happy to recommend.

It gives help quickly and accurately in times of need.
It was hard to use this app alone, but I was able to receive a satisfactory report because the officials responded kindly to me through chatting.
Thank you.

Great app and great support from the team. Would recommend it to anyone looking for better reports for their store.

Nos encanta la rapidez con la que podemos recopilar información de los inventario y ventas. Es una excelente opción y solución a problemas que teníamos en el pasado. Nos gustaría que incluyeran reportes que compare por producto lo que se compro y lo que se vendió para ver el rendimiento *COMPRA vs VENTAS*. Gracias equipo Better Reports, Éxitos!

We have been using Better Reports for the past 2 months, Great service, quick with responses to any questions I have, and they have always come up with a solution.

Great service - They've helped us a few times answer questions, and have actually made custom reports for us. They're always great to work with

The support team is amazing and always sets up custom reports in seconds! Better Reports is amazing and would definitely recommend.

Claudia is the absolute best! She is prompt, positive and patient. She always comes through for me. Thanks!

The app provides deep insights that you won't get out of the box with Shopify Analytics. If you are needing deeper information about your business, products, inventory, etc. This is the solution. Their Support team has been extremely helpful and responsive when we have reached out. Keanna in Support was especially helpful.

Love Better Reports App, the absolute best customer service, great price, and Claudia from support is very detailed, helpful, and attentive. Had an overall great experience using the Better Reports App.

Best app ever! Shopify is missing so many reports, it's not funny. BetterReport fills the gap. Their team is super-responsive and creates reports like magic.

A very detailed report. I love that you can export the data from the report and that the free version provides a good amount of information.

Easy to use and if you have questions the team is quick to respond with solutions! You can build reports tailored to your company's needs with ease!

The app is very flexible and the customer service is fantastic. If you have a report idea but can't figure out how to create it, the Better Reports team is happy to help.

The app is easy to use, I requested an special report and they create it for me right away and sent it to my email. It works like a pivot table, it is pretty easy to customize the reports I need for my store.

Great app and even better customer service! The team are so helpful and will go to the ends of the earth to try and create what you require. Purchase with confidence.

The tech team is amazing. I was having trouble installing the app due to a bug and they spent the day helping me to get it resolved. Really good company and great product!

This app is so versatile! You can literally create and automate any reports you have in mind! Highly recommend, it's worth the money if you value your time.

I love the customer service from Better Reports. They are quick, friendly, efficient and 100% successful in being able to create a custom report to meet my business needs. Highly recommend using them. They elevate the Shopify experience tremendously.

Good support service...................................................................................... !

Was apprehensive to pay for an app that Shopify should natively be able to do. However, I needed more detailed reports, and Better Reports did not disappoint. The support is amazing and helped me create reports on the spot. Well worth the money.

Saves me a lot of work from when I was just using Shopify's native reporting platform. Their support team is really responsive too.

This app helps me organize performance and payout information for all of the clients I create merch for. The support team is extremely helpful in setting up the exact reports you need for you.

This app has been used to customize reports for an online marketplace with delivery and/or pickup dates and fulfillment needs. The service received was quick, professional, and highly recommended. Keanna was exceptional in creating custom fields and views for our needs.

It helped me pull data points together from a bunch of different apps we've signed up to - was a pain trying to work with individual apps and reports until I came across this. The support team's awesome in helping pull it together too!!

Awesome app. Super helpful for creating all kinds of reports. Most useful for payment disbursement reports and reports for sales tax.

I use this app to do monthly payout to my vendors and it has been the best app on Shopify for this. Great customer service and resolutions. They are so helpful and the reports are bang on perfect!! I highly recommend this app

I used the app to help troubleshoot some data pulling issues we were having. Claudia Aubin was a fantastic help, and they resolved the issue quickly which helped our order accuracy.

I've searched for a long time to find an app that lets me build reports with the descriptions and metrics that i am looking for, add filters etc. as you would with a BI system like Oracle. It also allows you to create your own calculated metrics. The only thing I am missing is a guide that has the definition of some metrics. I am especially interested in finding out how to calculate return rates on quantities.

Used this app for multiple different Shopify stores and works great. Support is very responsive and helpful.