Reviews (1,066)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its powerful and customizable reporting capabilities. It's praised for automating complex reports on sales, inventory, and customer data, saving significant time. The support team is noted for their quick responses and ability to create custom reports. It's especially useful for businesses without a strong IT or analytics team. The app can consolidate data from multiple stores and provides a comprehensive view of total revenue. It also allows scheduling and distribution of reports to non-Shopify emails.

January 12, 2021

Just installed this, quick and easy. Also very quick and to the point assistance from customer service to set up exactly what I needed. Recommended!

Rune Grammofon
Norway
1 day using the app
May 16, 2017

Can I rate it 10 stars? This, by far, is one of the most intuitive, robust apps I have every used in Shopify after developing four sites for various clients. While there are dozens of thoughtful, well designed, pre-made reports included, the real beauty of this product is the custom report function. I can't say enough about the flexibility and ease of use. All of the data is there, including original order-level line item data. Creating reports is as simple as drag and drop and you can create a variety of report types including matrix and charts.

The customer service is unparalleled and when I identified a need, it was incorporated in the the app by the next day. His email said it had value for all his clients so he was happy to get it done quickly. Now that, is service.

If you are concerned about the cost of the app I can tell you from experience it is far more powerful than the custom report function Shopify offers in its $299/mo version...so go for the lower version of Shopify and supplement it with this app...it is worth it! Great job Clement!

Jazz Night School
United States
1 day using the app
March 26, 2021

This app makes very detailed reports very easy. The customer support is also right on point and very responsive.

The Center, Palos Park
United States
1 day using the app
December 21, 2022

Great app and great support from the team. Would recommend it to anyone looking for better reports for their store.

Teach Solas
Ireland
About 23 hours using the app
Edited December 30, 2020

I needed an app to help me with simple sales reports, Better Reports saved the day - within a few minutes of installing it I had exactly what I needed, plus their customer service is the best. I asked some questions about a custom report and within 30 mins they had set this up for me. Money well spent, couldn't rate this highly enough.

Divine Savages
United Kingdom
About 23 hours using the app
March 11, 2019

Super fast support and reports that make life SOOOOO much easier. No need for annoying Shopify exports and complicated formulas!

BoxHill
New Zealand
About 22 hours using the app
October 28, 2020

I used this app to help streamline my ability to track orders. The customer service has been absolutely phenomenal. Extremely helpful and quick to respond. Highly recommend checking out this app.

Giant Lifting
United States
About 21 hours using the app
February 1, 2022

I started using this app for a very specific report we needed to create for our business. The support team was very responsive and helped create the custom report in no time at all. Its rare to get such amazing service these days. There is also a lot of reports to access that I din't realise i needed until i saw them. Thanks for the great service.

Door Mates
Australia
About 19 hours using the app
May 3, 2022

Amazing, user friendly app. Very easy to navigate, and the output is uncluttered and easy to view. Customer service is also fantastic with quick response and very knowledgable staff!

Whole Harvest
United States
About 15 hours using the app
April 10, 2019

Best report plugin on the app store, and I've tried all of them!
Clement has been providing excellent service for creating custom reports.

The only flaw I can see is the lack of customization on the users end.
Not being able to do something as simple as change the name of a column is a let down. Having to go through Clement each time I want a change can get annoying and slow my workflow.

iNPLANT
United States
16 days using the app