Reviews (1,165)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

January 22, 2023

Claudia is awesome in answering queries! Great customer service, all questions answered in just one email.

Style & Swagger
Australia
11 days using the app
November 5, 2018

This app is great. It does just what I need it to do. Even better, the customer support is wonderful. They created a custom report for me in less than 48 hours. I would give 5 stars but I feel it is very pricey.

Lily & Roe Co.
United States
10 months using the app
April 5, 2022

The app is easy to use, I requested an special report and they create it for me right away and sent it to my email. It works like a pivot table, it is pretty easy to customize the reports I need for my store.

kool-factory
United States
10 days using the app
November 18, 2021

Excellent app! Support is very responsive. We use it to split our transactions and orders by till, schedule reports, etc.

Southbank Centre Shop
United Kingdom
10 days using the app
December 20, 2018

This app has the best customer service ever! Clement created a few custom reports for me really fast and it was just what I was looking for! I highly recommend this app, to do all the reports where Shopify fails! Just try it, its free to test, you will be pleasantly surprised ;-)

MamaMilla
Denmark
10 days using the app
February 22, 2018

This is an amazing app that picks up where Shopify reporting leaves off, the ability to customize the reports is so important to our business. The support is FANTASTIC than you for all your help Clement. I would give it 10 stars if I could !!

Blue Hand Home
United States
10 days using the app
June 3, 2021

The customer service for this app is outstanding and they were very helpful with every question I had and made me custom reports which I was not able to make myself!
I would highly recommend this app and the customer service are very kind and overall just fantastic, they will help you with any question you have. This app also has a wide range or reports and allows you to create your own reports to suit your needs.
Thank you for all your support Better Reports! :)

TheShoeParlour
Ireland
10 days using the app
May 10, 2023

Amazing support team!! They will help you with any special requests for custom reports quickly when you ask :)

Vamp Official
United States
10 days using the app
August 28, 2023

Cool app very useful I recommend this for those who don't want to pay shopify $400 bucks for some extra reporting.

Inner Strength Supplements
New Zealand
10 days using the app
Edited October 10, 2018

I used this app to help export daily reports from our Shopify site to our fulfillment center. We are a start-up company and tried two other app developers, who were not responsive and could not help us. Clement has been very responsive, helpful and seems to understand exactly what we need. It's great to find someone who is friendly, supportive and very knowledgable.

Cambio Roasters
United States
9 days using the app