Reviews (1,154)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced, customizable reporting capabilities that improve operational efficiency and reduce costs. It's praised for automating workflows, particularly in inventory management and financial forecasting, with features like custom report creation, customizable pre-built reports, and scheduled reporting. The app is noted for its responsive performance and exceptional customer support, with a team that resolves issues quickly, often within 24 hours.

June 12, 2023

WOW! Pretty much sums it up! Same day service, usually just hours til that report Shopify doesn’t have is made by Better Reports team and ready to use. Best $20 I spend a month to have reports look just like my old POS used to have them set up, so everyone is still on the same page when we talk numbers!

Ergadoozy
United States
4 days using the app
August 3, 2020

Have just started using Better Reports and so far so great! I've been able to get detailed inventory reports with cost and retail (not available in other apps) as well as great sales reports. I've always argued these features should be part of Shopify but at least this app provides it. I wish it was a little cheaper but with the amount of time it will save me trying to create reports and harvest data it will be worth the $40/month. Also, the response has been very fast and helpful with creating custom reports and helping me schedule them. I'm very pleased with Better Reports!

Vintage Soul
United States
4 days using the app
November 22, 2021

This app helped me find all the sales associated with all SKUs, even those with 0 counts. I used this to help forecast my inventory and also plan my POs more accurately.

Pearler
Australia
3 days using the app
May 6, 2017

I needed a special report made, and Clement did it for me. The software itself is amazing and in-depth, anybody looking to go beyond Google Analytics and Shopify stats should get this. I'm excited to experiment with a few hypothesis we have come up with thanks to Better Reports. Awesome!!

Everything Forever Store
United States
3 days using the app
January 25, 2024

Fantastic app!
Their reports are intuitive and their support is suburb when you need a little help. This is a must if you have a store with thousands of items and need to really see what you are selling by product type, channel, etc.

Swedish Gift Store - Scandinavian Wonderland
United States
3 days using the app
March 21, 2023

These people are amazing! I have been using Quickbooks POS and it’s being discontinued. Better Reports could make all my reports in very little time. They have great customer service!!

The Pineapple Post
United States
3 days using the app
April 7, 2017

Wow, I reached out to hello@betterreports.co and reached Clement Gutel who said he would create my report himself with all of the info I needed in about 18hr. I was concerned because I needed a lot of variants so told him he could reach out to me via Skype (I believe he's based in Australia). He instantly began a chat with me on Skype and confirmed he would get everything to me by morning my time. Sure enough, when I woke up it was in my inbox NO FLAWS, all correct! I had one question though and he responded to me at 12:30AM his time... DEDICATED and AWESOME customer service!! Thank YOU, Clement and Better Reports :)

Forloveofallthingsthree
United States
3 days using the app
Edited August 19, 2021

Love everything about it - it's not as user-friendly or intuitive as I would like. But a great solution for custom reports on Shopify. Thanks, guys!

Shinobi Menswear
United States
3 days using the app
April 30, 2020

I am honestly amazed by how responsive and effective the support team is. The software itself is excellent. Real time report done right. I love how they perform at this high level from addressing business needs, to software performance to tech support. You don't see this everyday.

Marco Basic
Canada
3 days using the app
January 9, 2023

We’re able to create a report exactly how I was needing it done for my small business! Highly recommend!!

Stevie’s Beauty Boutique
United States
3 days using the app