Reviews (1,165)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

September 23, 2021

Kritesh and Better Reports have restored my faith in customer service, best I have ever experienced. I needed a very specific custom report written and Kritesh got my requirement absolutely bang on. Nothing was too much trouble, immediate response to every tweak I needed, finishing up with a video call to make sure I was happy. Can't recommend them enough.

Trethowan Brothers
United Kingdom
9 days using the app
May 14, 2021

Helps you really harness the power of the data your store holds, a huge improvement on the standard analytics/reports from Shopify. The customer service is excellent and they helped us create a number of custom reports. Highly recommended. The only app that has ever made me want to go and review it!

Manuka Doctor
United Kingdom
9 days using the app
August 6, 2021

The customer service is impeccable, I needed a personalized config and Rishika made it possible within less than 24h.

Ameyalli
Mexico
9 days using the app
April 16, 2023

This App works fantastic!!! We have the Basic Shopify eCommerce plan, but also use Shopify POS for our small retail store. For my retail store, I needed to be able to generate a couple reports where weekly or monthly sales could be run for a specific vendor or product. Shopify Analytics would not give me this option. Turned-out I needed to have the "regular" Shopify plan (not basic) in order to get access to the "better" retail reports! This would have cost me $50 extra per month, at least. For $19 per month, I was able to use Better Reports, to get the exact reports I needed. Saves me $30+ per month by using this App! Also, they give a trial period before starting monthly charges, which gave me time to ensure that the app would be able to generate the reports I needed, which they did. They also will create custom reports for you, if needed. Definitely recommend.

Alpha-Dog Pet Center
United States
9 days using the app
July 13, 2019

Clement is lightening fast at responding to your emails and pulled exactly the report I was hoping for.

Calgary Saddlery
Canada
9 days using the app
March 3, 2021

I was looking for a report to give our business insight into our fulfillment performance and Better Reports' support team built out 3 custom reports for me in less than 12 hours. It gave me exactly the information I was looking for and couldn't have been easier.

Jennifer Behr LLC
United States
9 days using the app
November 27, 2018

Clement has been amazing helping us build the customer reports that will impact our business. I was shocked how quickly he got things done. Highly recommended!

NOOMA
United States
8 days using the app
August 21, 2020

The Better Reports app has been a useful tool for our company. The customer support staff have been really helpful, and their response time is quick and efficient. They have helped in creating custom reports to better suit our needs!

PondView Estate Winery
Canada
8 days using the app
September 17, 2020

Very powerful tool with great flexibility in what can be reported on. If you have an understanding of pivot tables it's super easy to use. I also really like that you can schedule exports either via email or automatically (e.g. hourly) to a google sheet (which helps us mash it with GA data and use Data Studio as a visualisation tool). The support is swift and high quality - e.g. if you need to add any custom fields. Great value.

Meatsmith
Australia
8 days using the app
August 10, 2017

Great app with an amazing support!!

Shishi Cherie Asian Beauty Corner
Germany
8 days using the app