Reviews (1,165)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust data management and performance analysis features. It saves time by automating and customizing reports, useful for inventory and financial analysis, and allows scheduling of reports in various formats. The support team is responsive, often solving issues within 24 hours, and the intuitive interface makes report customization easy. Merchants find the investment worthwhile for its superior features and customer service compared to Shopify's default reports.

February 24, 2022

This app makes life and reporting in Shopify so much easier! It allows details and info that you just can't get from Shopify as designed (one of many things you can't get from Shopify as designed.......but I'll leave that for another day!) Anyways, it's been a great help for us in determining several analyses that we needed. The only reason for not being five stars is that there is a learning curve. Not certain if it could be more user friendly or smoother in creating reports or not. So aside from the learning curve, it would be 5 stars. Also - shout out to their support people. They actually DO respond and reach out to you which beats many other apps. Thank YOU!

DopeBoo
United States
7 months using the app
January 18, 2023

Great plugin and excellent support, I needed a report that wasn't available in the standard shopify reports, Claudia responded within an hour with a working solution - happy to recommend.

ernies-in-a-pickle
United Kingdom
8 days using the app
September 8, 2018

Fast, many different reports, and really fast and useful support also provided in French if wanted. Nice.

Satisfy
France
8 days using the app
July 21, 2021

Great app and excellent customer service. Easy to use and packed full of features. Would highly recommend.

Bravus Brewing Company
United States
8 days using the app
August 20, 2020

This works exactly as I was hoping it would! No problems with it whatsoever and has made my life a lot easier!

Dillon Skye & Co.
United States
7 days using the app
July 17, 2017

SUPER helpful customer service and great reporting!

Valley High
United States
7 days using the app
November 17, 2023

We currently are using Shopify for our online sales but are interested in using Shopify to do our point of scale. From a volume pespective, this is a big jump from what we are currently doing. We were looking at different ways of getting the necessary details out for of Shopify for an upload to our accounts system. This included trying different versions of Shopify, reaching to other users of Shopify etc.. but with limited success. To cut to the chase "Better Reports" was better than expected. It pulled together the information and enabled us to schedule a daily export of the custom report we needed. But really surprised use was "Better Reports" Support and their "Complimentary report service". Increibly prompt and very helpful, all in the space of a day or 2 we had our answer. Big shout out to Claudia in their Support Team.

EPIC Museum Gift Shop
Ireland
7 days using the app
June 26, 2020

Great app - incredibly thorough reporting and top notch service and support. Thanks Rishika for customizing that restock report for me!

Wildernest Inc
United States
7 days using the app
December 10, 2021

After trying a few different reporting apps, this was the only one that had the options that I needed. I also like that I can schedule reports to be sent out regularly via email. Support is also very helpful.

Salon Supplies
United Kingdom
7 days using the app
May 31, 2023

these guys are FRIENDLY AND HELPFUL, what a combination. if the report does not exist in their archive just ask!

J Albrecht Designs
United States
7 days using the app