Reviews (1,163)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its advanced reporting capabilities, noting its superiority over Shopify's default tools. They appreciate the intuitive interface, customizable reports, and the ability to schedule automated report deliveries. The app is recognized for its efficiency and user-friendliness, with no reported glitches. Customer support is also highlighted as responsive and adept at providing tailored solutions.

January 18, 2023

Great plugin and excellent support, I needed a report that wasn't available in the standard shopify reports, Claudia responded within an hour with a working solution - happy to recommend.

ernies-in-a-pickle
United Kingdom
8 days using the app
September 8, 2018

Fast, many different reports, and really fast and useful support also provided in French if wanted. Nice.

Satisfy
France
8 days using the app
July 21, 2021

Great app and excellent customer service. Easy to use and packed full of features. Would highly recommend.

Bravus Brewing Company
United States
8 days using the app
August 20, 2020

This works exactly as I was hoping it would! No problems with it whatsoever and has made my life a lot easier!

Dillon Skye & Co.
United States
7 days using the app
July 17, 2017

SUPER helpful customer service and great reporting!

Valley High
United States
7 days using the app
November 17, 2023

We currently are using Shopify for our online sales but are interested in using Shopify to do our point of scale. From a volume pespective, this is a big jump from what we are currently doing. We were looking at different ways of getting the necessary details out for of Shopify for an upload to our accounts system. This included trying different versions of Shopify, reaching to other users of Shopify etc.. but with limited success. To cut to the chase "Better Reports" was better than expected. It pulled together the information and enabled us to schedule a daily export of the custom report we needed. But really surprised use was "Better Reports" Support and their "Complimentary report service". Increibly prompt and very helpful, all in the space of a day or 2 we had our answer. Big shout out to Claudia in their Support Team.

EPIC Museum Gift Shop
Ireland
7 days using the app
June 26, 2020

Great app - incredibly thorough reporting and top notch service and support. Thanks Rishika for customizing that restock report for me!

Wildernest Inc
United States
7 days using the app
December 10, 2021

After trying a few different reporting apps, this was the only one that had the options that I needed. I also like that I can schedule reports to be sent out regularly via email. Support is also very helpful.

Salon Supplies
United Kingdom
7 days using the app
May 31, 2023

these guys are FRIENDLY AND HELPFUL, what a combination. if the report does not exist in their archive just ask!

J Albrecht Designs
United States
7 days using the app
December 26, 2022

Very fast and very helpful customer service. They can even build custom reports for you free of charge. Great reports. Recommend this app wholeheartedly.

BOLDR
United Kingdom
7 days using the app