Reviews (1,154)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced, customizable reporting capabilities that improve operational efficiency and reduce costs. It's praised for automating workflows, particularly in inventory management and financial forecasting, with features like custom report creation, customizable pre-built reports, and scheduled reporting. The app is noted for its responsive performance and exceptional customer support, with a team that resolves issues quickly, often within 24 hours.

Edited December 30, 2020

I needed an app to help me with simple sales reports, Better Reports saved the day - within a few minutes of installing it I had exactly what I needed, plus their customer service is the best. I asked some questions about a custom report and within 30 mins they had set this up for me. Money well spent, couldn't rate this highly enough.

Divine Savages
United Kingdom
About 23 hours using the app
March 11, 2019

Super fast support and reports that make life SOOOOO much easier. No need for annoying Shopify exports and complicated formulas!

BoxHill
New Zealand
About 22 hours using the app
October 28, 2020

I used this app to help streamline my ability to track orders. The customer service has been absolutely phenomenal. Extremely helpful and quick to respond. Highly recommend checking out this app.

Giant Lifting
United States
About 21 hours using the app
February 1, 2022

I started using this app for a very specific report we needed to create for our business. The support team was very responsive and helped create the custom report in no time at all. Its rare to get such amazing service these days. There is also a lot of reports to access that I din't realise i needed until i saw them. Thanks for the great service.

Door Mates
Australia
About 19 hours using the app
May 3, 2022

Amazing, user friendly app. Very easy to navigate, and the output is uncluttered and easy to view. Customer service is also fantastic with quick response and very knowledgable staff!

Whole Harvest
United States
About 15 hours using the app
December 16, 2020

I had a great customer service with your representative, with help of who I can get report. Thank you

City Man USA
United States
About 4 hours using the app
February 20, 2018

Clement is incredibly helpful. This App is terrific for reporting and scheduling automatic reports, particularly if you are on the Shopify Advanced plan.

She Lion
Australia
About 3 hours using the app
January 15, 2021

I love that their representatives can help you generate reports! This app is great if you want to see how your company has been performing.

Canty Boots
United States
About 2 hours using the app
August 12, 2022

This app is amazing! Detailed reporting is so much easier with this app and the reporting is so robust. Highly recommend- especially for separating our reporting based on collections (which is a function shopify doesnt have).

Sidecar Doughnuts
United States
32 minutes using the app
January 18, 2023

Amazing App. Shopify needs to acquire it, seriously. It is wild that you cannot create custom reports within Shopify based on simple things like tags, order values, etc but with Better Reports there isn't a single report you can't do.

I needed help with a report that would display revenue with both CAD USD currencies, and their team made it within minutes for me by adding in an average exchange rate % so that we can get a better holistic few of total revenue. (Our store captures in multi-currency)

Best support team and awesome app UX. Very easy to use. Saves my team so much time creating their monthly report presentations as well.

Tease | Wellness Tea Blends
Canada