Reviews (1,162)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its advanced reporting capabilities, noting its superiority over Shopify's default tools. They appreciate the intuitive interface, customizable reports, and the ability to schedule automated report deliveries. The app is recognized for its efficiency and user-friendliness, with no reported glitches. Customer support is also highlighted as responsive and adept at providing tailored solutions.

March 2, 2023

Really excellent product with exemplary customer service! Works seamlessly, and they get back to you almost immediately with clear and helpful info. They even build custom reports for the monthly fee. Thank you!

BKLYN CLAY
United States
5 days using the app
Edited November 4, 2020

Really easy and knowledgeable customer service team to work with and a good all around app for reporting. Theres alot that Shopify cannot do and they are too busy to look into reporting so this app is a fantastic alternative for our store. I am currently on a trial with this store so will re-review once I have experienced the customer support once we are paying customers.

Provenance Village Butcher Delivery
United Kingdom
5 days using the app
October 10, 2023

Gives me everything I need to make inventory purchase decisions and better understand my customers. Super fast. Use it everyday.

Project Ratchet
Sweden
5 days using the app
June 30, 2020

Best part about this app is the IMMEDIATE help you received if you have any questions. I needed a specific report to track my PayPal transactions and someone contacted me the next day with the exact report I needed. Outstanding service!

SKRIBE Designs
United States
4 months using the app
July 17, 2022

Great app and outstanding customer service! Better Reports support staff have been amazing to work with! They go above and beyond in helping us create our reports.

Warehouse479
United States
5 days using the app
October 15, 2018

We're using this app to improve efficiency in inventory re-ordering. With the help of the Better Reports team, we now have access to great reporting that allows us to assess weeks of inventory on-hand based on current inventory counts and historical sales (at best, a painfully slow V-lookup without Better Reports).

The Citizenry
United States
4 days using the app
January 24, 2023

OMG... Life Changing!!

I can do in 3 minutes what it used to take me 30-45 minutes to do using exported sales data and Pivot tables!!

The only remaining question is: What am I gonna do with all this free time!!!?

Ottawa Farm Fresh
Canada
4 days using the app
October 3, 2023

Needed reports for the POS and Inventory side of Shopify. Better Reports came through for us! Extremely fast and friendly! Highly recommend!

Tidewater Trailer Supply
United States
4 days using the app
June 12, 2023

WOW! Pretty much sums it up! Same day service, usually just hours til that report Shopify doesn’t have is made by Better Reports team and ready to use. Best $20 I spend a month to have reports look just like my old POS used to have them set up, so everyone is still on the same page when we talk numbers!

Ergadoozy
United States
4 days using the app
August 3, 2020

Have just started using Better Reports and so far so great! I've been able to get detailed inventory reports with cost and retail (not available in other apps) as well as great sales reports. I've always argued these features should be part of Shopify but at least this app provides it. I wish it was a little cheaper but with the amount of time it will save me trying to create reports and harvest data it will be worth the $40/month. Also, the response has been very fast and helpful with creating custom reports and helping me schedule them. I'm very pleased with Better Reports!

Vintage Soul
United States
4 days using the app