Reviews (1,177)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

May 16, 2017

Can I rate it 10 stars? This, by far, is one of the most intuitive, robust apps I have every used in Shopify after developing four sites for various clients. While there are dozens of thoughtful, well designed, pre-made reports included, the real beauty of this product is the custom report function. I can't say enough about the flexibility and ease of use. All of the data is there, including original order-level line item data. Creating reports is as simple as drag and drop and you can create a variety of report types including matrix and charts.

The customer service is unparalleled and when I identified a need, it was incorporated in the the app by the next day. His email said it had value for all his clients so he was happy to get it done quickly. Now that, is service.

If you are concerned about the cost of the app I can tell you from experience it is far more powerful than the custom report function Shopify offers in its $299/mo version...so go for the lower version of Shopify and supplement it with this app...it is worth it! Great job Clement!

Jazz Night School
United States
1 day using the app
March 26, 2021

This app makes very detailed reports very easy. The customer support is also right on point and very responsive.

The Center, Palos Park
United States
1 day using the app
January 4, 2024

perfect service!

הום סנטר
Israel
1 day using the app
December 5, 2023

After trying so many apps - I found one that fits all of my business needs and the support I was given to create a custom report was amazing!

Houston Habitat ReStore
United States
1 day using the app
December 21, 2022

Great app and great support from the team. Would recommend it to anyone looking for better reports for their store.

Teach Solas
Ireland
About 23 hours using the app
Edited December 30, 2020

I needed an app to help me with simple sales reports, Better Reports saved the day - within a few minutes of installing it I had exactly what I needed, plus their customer service is the best. I asked some questions about a custom report and within 30 mins they had set this up for me. Money well spent, couldn't rate this highly enough.

Divine Savages
United Kingdom
About 23 hours using the app
March 11, 2019

Super fast support and reports that make life SOOOOO much easier. No need for annoying Shopify exports and complicated formulas!

BoxHill
New Zealand
About 22 hours using the app
October 28, 2020

I used this app to help streamline my ability to track orders. The customer service has been absolutely phenomenal. Extremely helpful and quick to respond. Highly recommend checking out this app.

Giant Lifting
United States
About 21 hours using the app
January 30, 2024

really easy experience using Better Reports. Especially since once I signed up all I had to do was send an email of what I wanted and a representative sent me the report I needed.

All Paws Essentials
United States
About 20 hours using the app
October 2, 2023

I needed a custom report created and Rishika was quick to respond and create that report for me. Just downloaded this app yesterday, and the customer service has been great so far.

SPCP.ORG
United States
About 21 hours using the app