Reviews (1,162)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its advanced reporting capabilities, noting its superiority over Shopify's default tools. They appreciate the intuitive interface, customizable reports, and the ability to schedule automated report deliveries. The app is recognized for its efficiency and user-friendliness, with no reported glitches. Customer support is also highlighted as responsive and adept at providing tailored solutions.

February 3, 2021

Been using this app to get reports from our system. Does a great job, even if you don't really know what you are doing. And an even better job if you do. :)

Isle of Games
United States
3 months using the app
November 22, 2021

This app helped me find all the sales associated with all SKUs, even those with 0 counts. I used this to help forecast my inventory and also plan my POs more accurately.

Pearler
Australia
3 days using the app
May 6, 2017

I needed a special report made, and Clement did it for me. The software itself is amazing and in-depth, anybody looking to go beyond Google Analytics and Shopify stats should get this. I'm excited to experiment with a few hypothesis we have come up with thanks to Better Reports. Awesome!!

Everything Forever Store
United States
3 days using the app
March 21, 2023

These people are amazing! I have been using Quickbooks POS and it’s being discontinued. Better Reports could make all my reports in very little time. They have great customer service!!

The Pineapple Post
United States
3 days using the app
April 7, 2017

Wow, I reached out to hello@betterreports.co and reached Clement Gutel who said he would create my report himself with all of the info I needed in about 18hr. I was concerned because I needed a lot of variants so told him he could reach out to me via Skype (I believe he's based in Australia). He instantly began a chat with me on Skype and confirmed he would get everything to me by morning my time. Sure enough, when I woke up it was in my inbox NO FLAWS, all correct! I had one question though and he responded to me at 12:30AM his time... DEDICATED and AWESOME customer service!! Thank YOU, Clement and Better Reports :)

Forloveofallthingsthree
United States
3 days using the app
Edited August 19, 2021

Love everything about it - it's not as user-friendly or intuitive as I would like. But a great solution for custom reports on Shopify. Thanks, guys!

Shinobi Menswear
United States
3 days using the app
April 30, 2020

I am honestly amazed by how responsive and effective the support team is. The software itself is excellent. Real time report done right. I love how they perform at this high level from addressing business needs, to software performance to tech support. You don't see this everyday.

Marco Basic
Canada
3 days using the app
January 9, 2023

We’re able to create a report exactly how I was needing it done for my small business! Highly recommend!!

Stevie’s Beauty Boutique
United States
3 days using the app
May 10, 2023

So far so good with these guys. This reporting app is more than the others but after using it for a few days I now know why. Support is fantastic and the data that moves from Shopify to the app is so much faster than the other reporting app I tried. Price has been justified!

Wrigleyville Sports
United States
2 days using the app
June 30, 2023

Wow, it's like having a analytics expert on staff! We recently migrated to Shopify POS from Quickbooks POS. I used to spend a lot of time every week pulling multiple reports from QBPOS, combining and manipulating them in Excel to get the info I needed to analyze sales and inventory. Our Shopify rep recommended Better Reports and I'm sure glad she did! It can be a little intimidating at first because there are SO many reports available. I emailed support for help creating a customized sales report and Claudia got back to me quickly and already had it done. So, I asked her for 3 more reports --and they're done. Fantastic! This will save me a lot of time going forward. I highly recommend this app!

Replay Guitar Exchange
United States
2 days using the app