Reviews (1,177)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced data insights and customizable reporting capabilities, which surpass Shopify's default options. They value the intuitive interface, automated report scheduling, and diverse functionalities like inventory and sales analysis. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and ability to tailor solutions. The app is also praised for its reliability and ease of handling complex data.

April 15, 2024

Amazing customer support! I had a problem duplicating a standard Shopify report in BR, and the BR support team got it working for me as well as found some creative solutions for my report scheduling needs. Thanks so much!

Zenbooth
United States
8 months using the app
April 29, 2024

Great reporting system. We have built many custom reports and the support team is amazing. Very user friendly.

Capitan Boots
United States
Over 1 year using the app
June 19, 2024

Fast and efficient customer service, the possibilities with this reporting is really astounding, if they don't have one premade they will help you make it.

Heathered Boho
United States
Over 1 year using the app
March 27, 2024

I can't say enough good things about Better Reports, especially the support available. My Shopify e-comm has been established for a number of years, but I recently switched my POS to Shopify as well, and have a broader set of reporting needs. The support team has been so kind--and quick--in helping me pull data I need. Very much worth the monthly app fee.

Yarn Folk
United States
3 months using the app
March 20, 2024

Been using BR for four years and I rely on it to run some critical aspects of my production and logistics, so much so that I have not had to create a bespoke solution for many workflows since I installed it. Support and customisation are always a fast and friendly experience. Could not recommend higher, and have put a few other Shopify stores onto this product. Well done BR team!

CoW NSW
Australia
3 months using the app
August 6, 2024

Very good and quick work.
Really helped me out

The Bottle Shop at McEwen
United States
15 days using the app
May 2, 2024

Great list of reports . I asked for a custom Z report for Shopify POS and they created one for me the same day . Fantastic ! Many thanks

Meeks Shoes
United Kingdom
6 months using the app
May 1, 2024

The support at Better Reports is absolutely amazing. They respond to queries quickly and provide exactly the support I need for effective report generation!

Studio56Boutique
Canada
Over 1 year using the app
February 27, 2024

Amazing app. I have been struggling with excel sheets since I started my business and have searched for a solution. Came across Better Reports and experimented with it and couldn't be more satisfied. Any reports you need to analyze your business is available at your fingertips and its very simple to use. The customer service is on point and they even gave me some more ideas how to better use the app. The options are limitless with what you can do with Better Reports!!! Amazing.. am very happy and now I don't have to spend hours using excel sheets... info is available at the click of a few buttons!

CURVY BEAUTY TT
Trinidad & Tobago
About 1 month using the app
June 26, 2024

I've been coming back to this app - company after company. The team is so super responsive, the app and automations are so easy to use. I love it!

Remedy Science by Dr. Muneeb Shah
United States
3 months using the app