Reviews (1,163)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its advanced reporting capabilities, noting its superiority over Shopify's default tools. They appreciate the intuitive interface, customizable reports, and the ability to schedule automated report deliveries. The app is recognized for its efficiency and user-friendliness, with no reported glitches. Customer support is also highlighted as responsive and adept at providing tailored solutions.

April 29, 2024

Great reporting system. We have built many custom reports and the support team is amazing. Very user friendly.

Capitan Boots
United States
Over 1 year using the app
Edited August 27, 2024

We needed a custom field added in one of our reports & the support we received from Keanna was outstanding!

WNDRR
Australia
Almost 4 years using the app
July 3, 2024

Better reports is the most cohesive app I've found for reporting. Their customer service is the best! I always get a quick and helpful response!

Our Favorite Things
United States
25 days using the app
April 15, 2024

Amazing customer support! I had a problem duplicating a standard Shopify report in BR, and the BR support team got it working for me as well as found some creative solutions for my report scheduling needs. Thanks so much!

Zenbooth
United States
8 months using the app
March 19, 2024

Better Reports has really helped us generate the exact reports we need for our small business, and have been subscribed for a year+ and satisfied with what we get for the price. The support has been beyond excellent, going further than expected for us recently, and we were extremely happy and impressed with the customer service!

Little Stinkers
Canada
About 1 year using the app
February 26, 2024

Very helpful to our business in generating custom reports. The BR team also responds quickly to any queries we may have. Love it!

Our Barehands
Singapore
Almost 4 years using the app
March 19, 2024

We've been looking for a good Shopify reporting app, we have looked in to a few options and weren't happy with them.
We finally found Better Reports, and it's amazing! A ton of flexibility, you just have to think of a report and it can be done in Better Reports!

Also, customer service is amazing, they have helped us with setting up custom reports, creating custom measures and dimensions.
They are very helpful and dedicated.

Thank you Better Reports!

Eiyan Lens
United States
3 months using the app
May 2, 2024

Great list of reports . I asked for a custom Z report for Shopify POS and they created one for me the same day . Fantastic ! Many thanks

Meeks Shoes
United Kingdom
6 months using the app
March 27, 2024

I can't say enough good things about Better Reports, especially the support available. My Shopify e-comm has been established for a number of years, but I recently switched my POS to Shopify as well, and have a broader set of reporting needs. The support team has been so kind--and quick--in helping me pull data I need. Very much worth the monthly app fee.

Yarn Folk
United States
3 months using the app
January 19, 2024

The best App recommended by a Shopify advisor among others. You can see the valid support in action. This app is providing the reports we need and we should have in the first place.
I needed help with a report that would display revenue with both USD and EU currencies, and their team made it within minutes for me by adding in an average exchange rate % so that we can get a better holistic few of total revenue the shop captures in multi-currency from all markets.

Best support team and awesome app user experience, even for people who are not the stats guru. Very easy to use, and if you cannot use tit , they will create the reports for you.   Just ask what you need.

The app saves me so much time creating my 4 quarterly reports needed to report my annual revenues from all sales channels and all payment gateways.
It helps me  get an overview of the analytics of where the orders are coming from to be able to optimize the shop marketing strategy and target new markets. Shopify should acquire this app and make it available to all...

KIMLUD.COM

KIMLUD
France
About 1 month using the app